Extra Space Storage
South, Poughkeepsie, NY

Extra Space Storage Reviews

4.9 stars based on 542 reviews

Featured Comments:

• S

  Star

  5.0

  First off, I would like to personally thank Rhonda for assisting me with my unit as soon as I requested it. She’s always been very polite and helpful whenever I’ve seen her. This entire building gives off a very clean, professional vibe and it’s very secure. You can tell it is well-maintained as soon as you walk in, and the people who work here take good care of the units. They also check and notify you if you lock your unit wrong (which I did my second time in, oops), so you know they’re checking your unit to make sure it’s safe and secure! Very worth the 5-star review.

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  Response from the owner

  Thank you so much for your kind words. We appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, Star! Providing renters with clean and secure facilities is our top priority. We're glad Rhonda was able to meet your storage needs. It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if you need any assistance in the future.

• C

  Crystal Ellis

  5.0

  5 stars, I’d give more if I could. Rhonda was a pleasure to deal with and made us feel very comfortable the facility is extremely clean and well kept. We’re so glad we found this place before renting from one of the many dumps we saw. Thanks again to Rhonda she is amazing.

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  Response from the owner

  Hi Crystal, thank you for your review! We're so happy to hear that your experience with Rhonda and the cleanliness of the facility has been positive! Our team is proud to serve you and your storage needs. Please let us know if you need anything at 888-storage.

• V

  Victoria Clarke

  5.0

  Excellent. I was impressed by Brandon from start to finish. He was not only professional and helpful, but kind and upbeat. My husband incorrectly installed the lock on our unit, unintentionally leaving it unlocked. Brandon noticed within hours and called me to let me know. Since were out of state he immediately took care of replacing the lock and securing our unit. The facility itself is clean and well lit. The pricing fair. I would absolutely use this this place again and highly recommend to others.

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  Response from the owner

  Hi Victoria, your positive review is greatly appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are thrilled to know Brandon was super helpful with securing your unit. We understand how important keeping your belongings clean and safe is! We thank you for trusting us with your valued belongings! Give us a call at 888-storage or stop by the office if you need anything!

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