Extra Space Storage
Crane, Pittsfield, MA

Extra Space Storage Reviews

4.4 stars based on 54 reviews

Featured Comments:

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  Serena Rooke

  5.0

  I highly recommend extra space storage! They do business right. I had the pleasure of meeting and signing up with Kim. I am pregnant and going through a lot of moving around and building so I needed a space. I had a pleasant and informative experience signing up. Unfortunately I took on too much way too fast and I found I did not need the storage unit as soon as I thought and was worried about being charged for a space that I wasn’t even using. It was all very stressful and confusing but when I called Kim she came to the rescue! She made sure the payment didn’t go through and saved me some stress and money as well as welcoming me back as soon as I’m ready. I am so grateful for amazing people like this in the world and will be back if and when I need the space!

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  Response from the owner

  Hi Serena, thanks so much for your great feedback! We work hard to meet the expectations of our customers, and we're happy to hear Kim hit the mark for you! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We really appreciate the recommendation as well as the 5-star review! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

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  Phillip Griffin

  5.0

  What a great experience! Kim the store manager went above and beyond to explain The whole process. Being a first time storage user I had no idea what I was in for. Kim made it super easy and I highly reccomend you visit her!

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  Patty Ferrari Behan

  5.0

  Very Clean and Secured units. Location is perfect. Kim at the front desk is extremely pleasant and helpful. I will def recommend extra space storage to all my friends.

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  Response from the owner

  Thank you for your feedback, Patty Ferrari! Providing renters with clean and secure facilities is our top priority. We're glad Kim is extremely pleasant and helpful. We appreciate you recommending us to your friends. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

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