EZ Movers
Oakton, Skokie, IL

EZ Movers Reviews

3.4 stars based on 342 reviews

Featured Comments:

• K

  Khalid Munir

  1.0

  They are scam. Think twice before hiring them. 1-) The job was subcontracted to a different moving company without my consent and discussion. The persons who came to pick up items did not introduced correctly. I had a contract with E-Z Movers, they were supposed to pick up my items between 08/22 to 08/24. However on Friday 08/23 on my call, they informed me that can not make it on Saturday and would be able to pick up the items next week. However I was flying to GA on 08/26 2am. The contact person told me that he will call back after discussing with his management. On my call in the evening they told me that they will pick up the items on Sunday 08/25. They did not inform me that the job has been subcontracted. When the movers came to my house for the pickup, they introduced as E-Z Movers. After they picked up all the items, gave me new bill and asked for full payment. The invoice was from Southern Van lines. Then upon my asking, I was told that they got the job and I need to pay them in full. They also added Fuel Charges and Material charges for approx of $400/- (a little less). Upon some argument, I gave them $400/- so that I get sometime and talk to E-Z Movers about it. 2-) Incorrect contact (sub contractor) was provided. The invoice I got after the pickup had incorrect contact info of Southern VanLines. Later I found out that the moving was done by Sunshine (something, dont have the full company details as I was never told). 3-) Payment Terms were violated. Per my contract with E-Z movers. I had to pay 25% initially which I did, then 75% via credit card on pickup and remaining in cash on delivery. After the pickup, I was asked to pay in full in cash. Upon argument I paid $400 in cash as that was my last day and wanted to talk to E-Z Mover about the situation. 4-) Unauthorized / discussed charges. I was charged approx $400 for fuel surcharge and materials (187.12 + 100.50 to be exact). They hold up items and asked me to pay first the full amount including the disputed ones. I called E-Z Movers on 08/30 and emailed them about the situation. I was asked to pay the amount and get my items. E-Z Movers agreed to reimbursed the unauthorized charges. I paid the remaining amount and got my items on 09/07 5-) Items and property (delivery) was damaged. The items were handled very unprofessionally and lot of them were damaged significantly. The property was damaged too. The delivery driver told me that he does not work for the company and dont care about any damage. 6-) Delay and No-response on claim from E-Z Movers and/or their partner. The claim for damages and reimbursement of unauthorized charges were submitted on 09/10 (or so) but did not receive any update and proper response.

• S

  Silambarasan Kaveri

  1.0

  NEVER EVER GO FOR THIS BLOODY CHEAT COMPANY. WORST Company.these guys don't deserve even a single star. These guys arrived one day late for pickup and i received my thing 10 days late (after calling customer service for 20-25 times) with almost half of my thing damaged. 1. They placed my things in their storage area for more than 2 weeks, where all my things were damaged due to RAT. (Attached proof). 2. Truck driver came and asked me to sign all the documents before getting my things out from truck. (Which made a proof for them that i received all my things safe). 3. After all things, finally they brought my damaged couch with RAT poop .Driver told me that i can claim this . when i raised claim and checked with one of the F*****G customer care guy, he told me "As per documents there is no damages and these damages might have happened after driver left" 4. Items (Mixer , Grinder , other Kitchen utensils) in One of the Strong box were totally damaged And i saw them in EZ Movers boxes while receiving. ( FYI - I NEVER used EZ Movers boxes for my packing) 5. I filed claim for LATE delivery , which they accepted. BUT till now i DIDN'T get my claim after multiple follow up. As a total i lost my thing worth of $2000 Approx..

• K

  Kevin Marshall

  5.0

  I had such an excellent experience with the team at EZ Movers. From the start, scheduling was super easy. One of the owners responded to my move request on a Sunday afternoon, and was continuously easy to reach-responding to me in 10 min or less-the entire week leading up to the move. The guys were professional, kind, and courteous. They worked very quickly and efficiently, and all of my belongings were moved safely and without damage. I was seriously impressed with the speed at which it all to done, yet everything was done to perfection. I will definitely contact EZ Movers for any needs in the future, and would recommend to all friends and family.

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