Fair Rate Moving LLC
Lynn, Johnson City, TN

Fair Rate Moving LLC Reviews

4.5 stars based on 23 reviews

Featured Comments:

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  Chuck White

  1.0

  They moved my piano to road in October. When going down porch steps the piano lost balance and fell over. The brick steps were damaged and piano tore up. I didn’t care about piano since it was old but owner agreed to repair my damaged porch steps. He has been putting me off since October and it became clear he wasn’t serious about repairing it. He has since gone silent. I’m going to have to take them to small claims court and luckily I got lots of pics of the occurrence with the moving crew. Buyer beware.

• K

  Kaci Harrison

  2.0

  Awesome movers- very friendly and worked fast. Had to rate lower because when I came to Mark (I assume the owner) with the issues we had during the move, he was very rude and argumentative. I suggested a lower hourly rate since they lost our information and had to reschedule our move and also lost the bolts/screws for one of the beds. Mark was very friendly the first time we spoke, so I’m not sure where the attitude came from when I just wanted to express the issues we had for a very expensive service.

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  Response from the owner

  Man you were reimbursed just as you was told you would be reimbursed when you contacted me the repeat phone calls is what aggravated me acting like you didn't trust someone you trusted me to come and move your things but you didn't trust me to send you $150 via cash app for 15 minutes and furthermore as far as canceling your move yes I take full responsibility for that I had been sick I did cancel your job because I did lose the paperwork but I also rescheduled your job for the next day oh yes then what happened you called me back and rescheduled it for Friday so two wrongs don't make a right don't point fingers at me when you did the same thing I did thank you have a very good evening if you need to move in the future please feel free to give us a call next time.

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  Teena Tobie

  5.0

  These guys got to me early and worked hard! They were professional from start to finish. I needed someone quick and they delivered. If I ever need movers again, these guys will do it !

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  Response from the owner

  Thank you very much ma'am we love to get feedback like that for more customers let us know what we need to do and not to do to keep serving up 5 star service you ever need us in the future please feel free to give us a call.

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