FEDEX GROUND
Willowbrook, Northampton, PA

FEDEX GROUND Reviews

2.2 stars based on 662 reviews

Featured Comments:

• M

  Michelle Penoyer

  1.0

  I have had nothing but issues with FedEx deliveries to my new house. Packages left in the rain mid day, packages left on the driveway instead of at the door which is covered and protected. I spent $100 in signs to post all over my property tell FedEx and other delivery agencies where to drop packages (not to hard since there are only 2 doors) and FedEx STILL can't seem to have them delivered appropriately. And then on line it said "delivered at side door" ... um, nope, the driveway is NOT the side door.

• M

  Mark Iuzzolino

  1.0

  Northampton PA facility is consistently late delivering packages. Every time a package comes through this facility, it shows as out for delivery day after day and never shows up. Usually after a week of this happening the tracking info will say the package is delayed. The package I’m waiting for this week was supposed to arrive later last week. Then it said it’s going to arrive two days early. That never happened. Today it says delayed. I thought the USPS was bad, and they are, but you would think FedEx would never be as bad. Well, this facility has achieved just that. Also, lately when they deliver expensive computer monitors to my business, they leave it out on the sidewalk. Not cool. UPS is much better.

• C

  CC Da'Man

  1.0

  Check out the photos of the delivery driver placing an envelope at the end of this short driveway, they’ve done this to me, except left it on the sidewalk, no fence or anything in the way. Just plain lazy! Late late late! Expected delivery is always 2-3 days before the actual delivery. DO NOT GO BY THE EXPECTED DELIVERY! Most packages arrive at this Northampton facility, then sit for days before they're put on a truck. I've never had this issue with UPS, or even USPS. It's funny, when I called customer service they confirmed they're having issues with this location....

More reviews (2)