Fire Rescue Moving
Cherry, Fort Worth, TX

Fire Rescue Moving Reviews

4.4 stars based on 21 reviews

Featured Comments:

• E

  Elizabeth Wolford

  1.0

  Approximately six months ago I hired fire rescue moving service. I am a teacher and was referred to this company thinking they were someone I could trust. Things turned out to be a nightmare and I would not wish this on anyone else. Rather than arriving with a company vehicle the crew showed up with a U-haul and none of them had on a uniform. As the moving process began the crew began repeatedly asking for “Sprite, Gatorade, water or Coke” and I happened to have some in my refrigerator so I gave it to them. They laid outside on the ground and one of them threw up, likely from being hung over. Upon completion of the move they demanded cash only and cost way more than initially estimated. I had to make another trip to the ATM and paid them as they requested plus a tip. I asked for a receipt only to be told it would be sent to me later. Once I was able to start looking at my furniture I noticed my beautiful couch from pottery barn was damaged very badly with holes being torn in the suede. The headboard to my bed had dark stains from head oils from the crew member carrying it on his head. I also had several items come up missing. All of this took place with a move only one mile from Clearfork to Hulen. Over the next weeks I communicated with the office about the damages and missing items. They initially said they’d see what they could do only to be given the run-around and excuse after excuse. In all they caused over $1,000 of damage to my furniture not including the other missing items. The owner of the company said he would send compensation based on a price per pound yet he never weighed anything. He promised he was mailing a check to my current address and months later still nothing has arrived. When I call the business number it is no longer the same company. This has been an extremely frustrating experience and I have been left feeling powerless and that I was taken advantage of. I would ask anyone considering using this company to go a different direction. This company should not be allowed to be in business!

• C

  Christi B

  5.0

  When we moved to the Fort Worth area in 2014, Fire Rescue Moving moved our belongings from a large storage unit to our new home. Four years later, we're going to be moving closer to Dallas, and we've called them to move us again - first for some large items that need to go to a storage unit, and then to our new home once we close on our home here. My husband and I have used many moving companies through the years, and Fire Rescue is by far the best! The guys are so professional and friendly. They took extra care of our items, and I have full confidence in them for our future move!

• A

  Alisha Parker

  5.0

  We have used this company 3 times now over the course of 6 years and they are the only moving company I recommend. Their service has been top notch each time and they exercise great care when moving your furniture especially up and down stairs and through doorways. The guys are always friendly and each time they’ve followed up to make sure my expectations were met. They are the only moving company I’ll ever use.

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