Fl Movers R Us
Hercules, Clearwater, FL

Fl Movers R Us Reviews

3.9 stars based on 23 reviews

Featured Comments:

• E

  Erica Mallon

  2.0

  We used Florida Movers R Us for a move 2 years ago and were blown away. They were really fantastic and we recommended them to friends happily. Two years later when we went to move again, we decided to use them again (and requested John to lead the team because he was so great last time). We did not get John, and we did not get nearly as good of an experience as last time. I will say that nothing was broken (though we are missing one box of kitchen items...no idea where that is) and all three of the movers were very nice and friendly, but the owner is a real jerk. They were admittedly slower than I would have expected, so our move took a lot longer than we thought it would (and was therefore a lot more expensive than I thought). They were leaving our old apartment at the same time as me, and I gave them detailed instructions on how to avoid a road closure around our new house. Fast forward an hour...I was at our new house (about a 20-25 minute drive from the old apartment) for 45 minutes before they arrived. They called their boss (the owner) when my husband called to ask where they were and the owner called my husband SCREAMING at him. What a horrible way to treat customers, especially when we treated them with nothing but kindness, respect, and appreciation for their hard work. They also claim to accept credit cards but then charge a 3% fee and don't accept personal checks (they don't tell you until they show up, so that's not very helpful because who has time to go get hundreds of dollars in cash in the middle of a move). Worst of all, our friends decided to use them after we did and they had a confirmed move time and the movers never showed up, never called, didn't answer the phones, and our friends never heard from them again. I am so embarrassed because I gave them the contact info for Florida Movers R Us. This company has gone significantly downhill and I would NOT recommend them. Unfortunate for them because we have 5 friends moving in the coming months, and all were eager to use Florida Movers R Us if we had a good experience like last time. Nope, never again.

• D

  Dessle Bane

  5.0

  This moving company has two times moved me and both times where the best ever. Customer service is what it should be which you don't get that anymore these days so its nice when you do. The movers are awesome they put felt pads on my furniture for me they wrapped everything in pads in my house before putting it on the truck. Their equipment is clean and they were on time. THANK YOU SO MUCH FL MOVERS R US LOOK FORWARD TO USING YOUR CLEANING SERVICE!!!

  ---

  Response from the owner

  Thank you very much for being a valued customer.

• m

  michael spence

  1.0

  This company's movers damaged 5 pieces of our furniture, one of them completely unusable, and one picture with broken glass. When I contacted the owner he was belligerent from the start and said that his employees told him that the furniture was damaged when they picked it up, which of course was untrue. He actually had the audacity to tell me that this was the best moving company I would find. What a joke! I used Small Moves Inc 3 times before with great results. We used these guys because they have a storage facility which we weren't able to use as it was full when we moved. I recommend finding another mover. This company gave us a $15 credit for the picture and nothing else. We are left replacing one piece and repairing 4 others. I hope that my loss is your gain. Please shop movers elsewhere! Honesty starts at the top and the owner does not instill those virtues in his employees but rather condones sloppy work and the subsequent lies to cover for them.

  ---

  Response from the owner

  Sorry you feel that way but when you don't make yourself available when the stuff is being loaded we can't show the damage as we find it. We meet you at your private storage company you let us in and left and we never see you again till we got to your house to unload.This is why we don't like to move people from their personal storage that other movers where involved in unless the customer stays there with us so we can point out the damage as we find it because when the other movers put it in the storage your not going to find the damage from them till you move the stuff out and because we where not the original movers we don't know what damage was there previously and what wasn't.

More reviews (7)