Flat Rate Movers Inc.
Cordillera, Boerne, TX

Flat Rate Movers Inc. Reviews

3.8 stars based on 48 reviews

Featured Comments:

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  dam melisa

  5.0

  Like their name suggests, they gave us a flat, affordable rate for our recent move. As for our overall moving experience, it was great! They definitely took the time to transport our valuables with care. Our things were separated in the moving truck, covered, and secured so they wouldn’t shift around while the movers were driving. Once we arrived to the new home, the movers brought in our things in the order we specified. That means they listened to our direction. We had them place certain pieces of furniture in specific rooms and even had them assemble a few bedframes. Thank you for providing so much value for a FLAT RATE! They can’t be beaten in value!

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  Victoria Sparks

  1.0

  It started out great with very responsive communication but once things got started it went bad quickly. When the truck was too small the owner couldn't come up with solutions that were realistic, the workers and us gave several options and he still couldn't fine a realistic answer. He tired to blame me but they are the ones who after multiple attempts never sent anyone to view the property. The truck died in our driveway for 4 hours and he left his employees just sitting in the truck with no communication or assistance. Several neighbors tried to help to no avail. Owner said it's a rented truck so not his problem. On the day of delivery they left 2 hours late but no one communicated to us at all, then the truck was in an accident to which the owner said, things happen stop complaining. After they finally arrived to unload our belongings one of the workers was worthless and was just on his phone the entire time. The other two did everything and tried to get him to move but to no avail. That same person then asked me for a tip in the end. I would recommend being prepared to babysit the entire process very closely. The workers told us that this kind of thing happens all the time. I am sure Marco, owner will respond but we have the documentation and phone calls to prove everything above. I wouldn't be as upset if he would have at any point had good customer service to even apologize for the inconvenience but instead he just kept saying you better not have a problem paying.

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  dollie garren

  5.0

  Flat Rate Movers really came through with this move. They are highly professional and adept at moving heavy furniture and antiques. Nothing of value was broken and everything was transported with precision and diligence. I am satisfied with their efforts and would recommend this moving company to others.

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