Gentle Hands Moving Services
CA-1, Mendocino, CA

Gentle Hands Moving Services Reviews

2 stars based on 3 reviews

Featured Comments:

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  Web Williams

  4.0

  We requested 2 guys to just pack & load stuff into our vehicle; Guys did very good job packing & loading numerous pieces of large furniture efficiently and carefully into our vehicle. We are pleased with their work, though a bit shocked at the $125/hour cost....though it seems to be industry standard. One disappointment: they added on Mileage & Fuel costs of $45 for a truck we did not request and did not use. Isn't that illegal? Have NEVER been charged by a professional for transportation to get to the job site.

• K

  KYLE MATTHEW Smith

  1.0

  We hired these guys unfortunately twice unknowingly. My folks seperated this past year and so I've been helping facilitate their moves first into into public storage while they both searched for new homes then into their new homes. My mother decided to stay local so we used this company to move her packed home into a local storage. My mother handled hiring them, stating that they were the best price and she was only moving 4 miles away into storage and then into her travel trailer on my property. Well they arrived like the green bus from CDC (CALIFORNIA DEPT OF CORRECTIONS) broke my antique sewing machine cause only one guy had ever moved anyone before. Lifting items incorrectly pulling tops of furniture put a hole in our wall coming down the stairs and marked up every piece of furniture she owned even after they made her purchase 30 new moving blankets at $14 each. Then charging her almost double her quote. I wasn't their and they took advantage of her. They came and fixed the hole the day before her escrow closed thank goodness Then I arrived to see my father and sister and nephews off. My dad moved into my sisters at first and his stuff he put into storage himself. He found a home for my sister and him in southern California and hired gentle hands to move them. I didn't know he hired them till it was to late They didn't strap our most prize family airloom an antique barber chair out of my papas Barber shop he ran for 50 years Ruined it. They never offered any options other then what was in their contract. My dad thought coverage came standard. Ya 60 cents a lb for replacements or damage. He got 200 buck for a 7000 chair and really its worth the world to us. Should be called Craigslist movers He was moved in a gooseneck car hauler truck n trailer. Cheap and messy but they get ya there. Good luck

• S

  Susan Shurrum

  1.0

  I had used this company 2x's before over 5 yrs ago and loved it. I thought that 3rd time was going to be a charm and was wrong! l Hired again and unfortunately I had them pack items that we were unable to get to and they CRUSHED MANY VALUABLE ITEMS AND ANTIQUES! Also had no tape guns or tools!! Used my husband's from his tool chest without asking & I called the owner who was new since my previous experience & also informed him of being over charged for hours that they were NOT EVEN AT MY HOUSE and about some pricey items of my husband's that were also broken. He told he would replace one and call me back about the hours that they were NOT at our house BUT, I NEVER RECEIVED A CALL BACK nor a replacement as he said!! Also charged US 1 hour extra for a trip to pick up a truck with a flatbed that they came unprepared without to move a Jacuzzi that WAS in the original bid! ****RIPOFF**** DON'T USE