Georgetown Moving and Storage Company
Farrington, Alexandria, VA

Georgetown Moving and Storage Company Reviews

3.6 stars based on 26 reviews

Featured Comments:

• K

  Kiyah Tyler

  1.0

  DO NOT HIRE THIS COMPANY!! They sent inexperienced movers to move my belongings. One of the guys it was their first day on the job. This resulted in my desk with the glass center shattered to pieces, they put a gouge in my hardwood floor because items weren’t wrapped appropriately. Wait, that’s not it….. bent the back wheel on my bike, lost my comforter and sheets and scratched my freezer. Left my husbands weight bench pieces unattached and broke a piece off of my guest bed post. I had to call the company twice to complain about one worker on the job but not working. He was swiveling in my office chair and on periodically on the phone. The company sent 2 additional workers but for any 3 hours to complete the job. The sales manager, Ashley was supposed to credit me for the hours the non-worker was there which totaled 6 hours and they were supposed to only charge me $30 per hour for 1 additional worker. I haven’t received the credit yet. She’s been ducking my husbands phone calls and not calling back promptly. We have had to call her to reach her. POOR CUSTOMER SERVICE FROM HER AND SHE HAD NO INTEREST ON MAKING THIS RIGHT. It’s a shame because we’ve used this company before and they were amazing. I thought I had found a reliable company but this last experience was horrific.

• N

  Natasha Kanerva

  1.0

  Absolutely appalling and horrific service. The movers broke multiple pieces of furniture and tried to hide it from us (see the photo of my dresser with the leg taped back on). Nearly every box contained broken items - many of which cannot be replaced or claimed under insurance. My bike was dropped twice when being unloaded from the truck, bottles were packed upside down and spilled destroying other items, art wasn’t wrapped and was packed in a suitcase and all of my plants were smushed and killed. And the movers were late. When I attempted to raise these issues with the company, they did not return any of my phone calls and were generally unresponsive and unhelpful by email. Do not hire Georgetown Moving and Storage!

• M

  MrTwilliamsiii Williams

  5.0

  Our move required pickup at two separate locations before making the transport from northern Virginia to Florida. The staff at Georgetown Movers were great at explaining the details of the services they would provide and the pickup and delivery schedule. More importantly they provided constant communications throughout the process. The driver and crew handled our furniture as if it was their own. They were careful, quick, courteous, and professional. We were very pleased with the service and would request them again if another move is needed.

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