Herlihy Moving & Storage
Jackson, Grove City, OH

Herlihy Moving & Storage Reviews

4.6 stars based on 75 reviews

Featured Comments:

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  Casey Valentine

  5.0

  David’s crew were polite, personable, and incredibly efficient. They did a two day job in one, which saved me from taking another day off work. I would definitely recommend using them for your next move.

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  Response from the owner

  Thank you for your review and recommendation, Casey. We're glad to hear the crew took good care of you.

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  Cindy Wise

  1.0

  We needed to move out of our rental house and put our items in temporary storage before moving into our new home. We worked with Brandon ahead of time to plan the process. The moving team that unpacked and moved our belongings into our new home were attentive, helpful, and professional, but even they seemed shocked at the complete mess that the team that came to pack our belongings did. Boxes that had fragile written on them were crushed. We couldn't reassemble our shelves because they lost entire corner sections. Dishes and family heirloom pottery were broken and packed into giant boxes that weighed over 100 lbs. They seemed to take joy in doing a terrible job--at one point we unwrapped a single plastic lighter that had been wrapped in twenty layers of wrapping paper in a box with broken dishes they hadn't even bothered to wrap... When we went through the house after they left, there were two closets that were completely unpacked and full of jackets. They didn't pack up anything under the sink or under the stove. They also charged us for packing materials they never used (such as charging us for two twin mattress bags and we don't own twin beds). There was no supervision or management of the packing team. It was like unleashing malicious children on all of our belongings. Herlily did refund the packing material overcharge and recommended we file for insurance reimbursement. I just don't understand the complete lack of management and professionalism in their packing team. You shouldn't need to get insurance to cover mismanagement. I can't recommend them to others.

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  Response from the owner

  Cindy, we're sorry to hear you have some concerns about your move and would like to investigate further. However, we're unable to identify you based on your review. At your convenience, please call Mayflower Customer Care at 800-241-1321.

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  Lisa Kryger

  5.0

  We hired them to move us to our new home and Aaron and his crew of young men were the absolute best!! Efficient, careful, well mannered and just all around awesome!! Thank you for making this move easy!! And they deserve way more than 5 stars!!

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  Response from the owner

  Lisa, We appreciate the time you took to give us 5-stars! It is truly touching to know you think so highly of us! We'll make sure to share your kind words with Aaron and the team!

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