Heroes Moving and Storage
Dabney, Richmond, VA

Heroes Moving and Storage Reviews

4.9 stars based on 109 reviews

Featured Comments:

• T

  Terri Reed

  5.0

  Best moving company experience EVER! From start to finish, Hero’s Moving was great! Getting the quote from the office staff was done expertly and efficiently. On my moving day, the movers came on time, wrapped my furniture and were careful with all my belongings. They even asked where I wanted furniture placed in each room, which was a new experience for me (I’ve used a few moving companies and none ever asked about furniture placement!) The guys finished in record time and although Hero’s didn’t come in as the least expensive quote out of the companies I contacted, I went with them because I felt comfortable with their expertise, and when it was all said and done, it turned out that the end cost was less than what they had quoted, which was a nice surprise! I have recommended Hero’s to my friends and would recommend them to anyone that wants to have a less stressful moving experience!

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  Response from the owner

  Wow, thank you for the stellar review. We strive to go above and beyond on every move and I'm so glad we hit the mark for you!

• S

  Sarah Hourigan

  5.0

  We were extremely nervous about hiring movers after a horrific experience with another company who left us high and dry for a cross country move. When we needed to get our stuff out of storage and move to our final destination, I spent a lot of time researching and contacting every company in the Richmond area. When I explained our prior experience to Donna, she went out of her way to make sure we felt comfortable. She kept in constant communication and we felt really good about hiring this company. When we met the moving crew, we knew we made the right decision. They could not have been more polite, professional, and efficient. The move was so smooth and went way faster than expected. I would not hesitate to hire this company again and again. They really went above and beyond to make sure everything was easy and painless. They even left a box of move-in goodies to get us through the first few nights (toothbrushes, paper towels, etc) which was such a nice and unexpected touch. We really appreciated everyone we worked with from the very start of the move to the very end. Hire them. You will not regret it.

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  Response from the owner

  Sarah our Tag line is "Going Above & Beyond the Call of Duty", I am so glad we were able to do that for you. Thank you for the stellar review!!

• M

  Mia C

  5.0

  I cannot say enough good things about this company! From the very first call, everyone had been so friendly, helpful and knowledgeable. Moving from a house to apartment and storage facility had me dreading the move, but the crew was FANTASTIC! They are so efficient! They were able to get everything moved in and arranged faster than I could have imagined. You can tell they have worked together for a while and easily identify the best processes for whatever the situation is to make it all work smoothly. I even received a welcome home package at the end of my move that was so perfect with things to use while you're still unpacking! I will never hesitate to call them for all my future moving needs and will tell everyone I know to use them too!

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  Response from the owner

  We really appreciate you Mia and your rave review...we're glad you enjoyed your welcome box too!

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