Hotel Road Self Storage
Hotel, Auburn, ME

Hotel Road Self Storage Reviews

4.7 stars based on 24 reviews

Featured Comments:

• m

  michelle morgan

  5.0

  I rented a storage unit for my son over the phone from another state and had nothing but the best service the entire time we used them, from start to finish. Always responsive, super clean and well-maintained building and unit, and just a good experience overall. I don't usually write reviews but I highly recommend them.

• J

  Joann Loncoln

  4.0

  This was such an easy place to work with. Sue and Cindy are so helpful and friendly. They are both very knowledgeable about the units and contract. I always have access to my unit. Sue suggested auto payment which made it even easier. I called from Arizona before I got to Maine and my unit rental was done over the phone. One thing I didn’t need to worry about. The reason I didn’t give Hotel Road Storage 5 star is because I’m vacating my unit with 2 weeks still left on my payment for the month. It would be nice to get two weeks $ back. Not sure how it is with other storage facilities.overall VERY SATISFIED 👍🏽

• T

  Tyler M.

  5.0

  This is a great storage facility. They have competitive rates, even more so being that it is indoor and climate controlled. The site is always clean and has 24/7 access. The staff is very friendly and helpful, especially Beverly. I have zero complaints about this place other than being charged a half months rent for having our belongings there only one day into the next billing cycle. Our rent was due the 28th and we had everything out the 29th but still had to pay a half months rent after paying the previous 12 months on time, every time if not a week early some months.

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