Infinity Moving and Storage, Inc.
Walnut, Bronx, NY

Infinity Moving and Storage, Inc. Reviews

1.9 stars based on 9 reviews

Featured Comments:

• D

  David Byck

  1.0

  NO WAY! PLENTY OF DAMAGE & Cost Infinity charged for our move: $8,316 From: NYC To: Miami Beach Price included Infinity to pack & unpack OUR BACKGROUND: My wife and i have moved many times in the last twenty years, both local and internationally so i would say that i have a pretty realistic view on what one should expect in a mover. This year, 2014 we moved from a 2 bedroom apartment in Manhattan to a 2 bedroom in Miami Beach. In summery, IT WAS THE WORST move we ever had! Although all the movers were nice and well mannered this is where are complaints are: INFINITY'S POOR PERFORMANCE & THE REASONS I WILL NEVER USE THEM AGAIN: - Since we moved from one state to another and the truck was going to make it to Florida fast we were asked if we wanted our belongings stored so that we could take our time getting down there. Although we told them we wanted them as soon as possible they held our belonging in NYC and we subsequently did not get them for almost 2 weeks. - When our belongs finally arrived and were unpacked, almost every hard piece of furniture was scratched, dented or broken! Although this has never happened to us before (and our previous move was from Malaysia to NYC) I felt we were understanding and when we made a claim i took into consideration that "things happen" so i did not claim for every little scratch. However, to this day, approximately 3 months later they still have not finalized our claim. In fact, they asked us to check back with them every 2 to 3 weeks (which we have) to check up on the progress. Again, no reimbursement thus far. - Because the Infinity Movers arrived our Miami apartment late in the day we were left to unpack the balance of our boxes which were many (despite having paid for full unpack service). - They also delivered items to our apartment which were not ours.

• A

  Ali Bonakdar

  5.0

  I had to move from Manhattan to San Francisco,CA for work about a month ago and after reading all the reviews of all the moving companies I decided to go with them , best decision I made, I called them and Joe from their sales department helped me with everything I needed, so finally the moving date arrived and their driver called me an hour before his arrival and guess what, he arrived sooner than he said , they packed everything for me professionally, everything was wrapped in a blanket and was professionally secured, they didn't charge me even a dime more than what we discussed With Joe. I asked them to put my stuff in a storage in NYC until I find a place to leave in NoCal too. I received several emails from them about my stuff and they kept me in the loop every step of the way after I called them and asked for delivery of my stuff they scheduled the arrival the way I wanted , the driver called me several times to update me and provided me with a 2 hour time frame of his arrival, he was on time and after they unwrapped everything and they set them up for me without charging me extra for all the steps I had ( the said the firs 15 steps are free but after that there will be a charge ) Best moving company and I highly recommend them

• d

  daniel Martin

  5.0

  My shipment was delivered this morning and everything is in perfect condition. I wish to thank you for your professionalism, courtesy and overall excellent service. I will certainly recommend your services to my friends.Thanks for everything!

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