L&L Moving Storage & Trucking LLC
Observer, Hoboken, NJ

L&L Moving Storage & Trucking LLC Reviews

4.5 stars based on 29 reviews

Featured Comments:

• K

  Kelly Leuck

  5.0

  I would highly recommend L&L for your moving needs. I have used Doug and his crew twice and will continue to use them in the future. Doug is very responsive and truly does whatever is necessary to help you with your move. Gives great advice and is very fair in his pricing. You will be very happy with their services.

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  Response from the owner

  Kelly its been a pleasure working with you just wanted to wish you the best of luck in your new apartment. Thank you

• S

  Saleem Banatwala

  5.0

  Had the pleasure of working with Doug and his team yesterday. Our makerspace was housed in a building that suffered a catastrophic fire and as a result we had to move all of our heavy equipment to a new location. Doug was very understanding of our situation and the urgency that the move required. The entire move was stress free and he was able to complete it in just a few hours. Happy to recommend L&L Moving!

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  Response from the owner

  Saleem thank you for the five star review. It's been a pleasure working with you and your team. Remember we are here if you need anything else.

• M

  Michelle Dalton

  1.0

  Never, ever booking with L&L again. I was moving within Hoboken – 8 blocks to be exact. It was a 10 minute walk and about a 2 min drive. I went with L&L because Doug was really accommodating and assured me the move wouldn’t take long if I had all my boxes packed and ready for this guys. I actually went with him because he didn’t require (or disclose) that there was minimum time for moving. Doug’s crew was mostly great and all my things were moved efficiently but dealing with Doug was extremely stressful. I felt disrespected multiple times. He constantly complained about the walk up (even though I told him on the phone how many flights I had). He complained about my couch being old and fabric from the pillows getting on his sweatshirt. (I’m sorry moving isn’t exactly the cleanest task??) He originally quoted me $777 for an 8 block move that he estimated to take four hours. He told me on the phone it would be $187/hour. In the end it took his guys just about two hours in TOTAL. Doug then calculated at the end that it would be $650… $187/hour for two hours would be $374 plus an equipment charge of $35. So I said that couldn’t be right and he then said there was a minimum of 3 hour moving fee. I told him I specifically went for his company because he assured me there wasn’t going to be a minimum and his guys could complete the job quicker than the estimated 4 hours. He then pulled up our text message from when I was booking and showed a message that was in the typing field that had never been sent that said he required a 3 hour minimum. The message was never sent! He literally just typed that up in front of me just then! I literally couldn’t believe the tactics he was going to to swindle us for more money. In the end, I felt scammed, disrespected and extremely frustrated at Doug from L&L Movers. Please if you’re looking into booking – ask for all the details in writing because if you don’t Doug will scam you. I was out $700 (after tipping) for a two hour move 8 blocks down the road. Never, ever booking with them again.

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