La Rosa Del Monte Worldwide Movers
5th, Philadelphia, PA

La Rosa Del Monte Worldwide Movers Reviews

3.1 stars based on 113 reviews

Featured Comments:

• a

  anthony johnson

  1.0

  I scheduled a month in advance to have my belongings shipped from Puerto Rico to Philadelphia, PA. I was informed that in would take 6-8 weeks for delivery. 15 weeks later I still don’t have my things. I paid the services when they picked up my things, now I’m inform that there will be additional money due on delivery. These people are very rude, unprofessional and not customer friendly at all. They make up the prices as they go along They stated they would keep my things if I didn’t pay the additional money due on delivery. When I scheduled the initial pick up I was informed of the amount it would cost and I paid the TOTAL BALANCE due with No additional charges. Now they say there’s more money due on delivery after they were delayed 9 additional weeks. I definitely do not recommend using this company. Look around for other companies offering better service, on time delivery, better prices and customer service.

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  Response from the owner

  Hello Anthony, can you please contact us at [email protected] with all of your contract information? I would like the opportunity to look into your specific case to understand exactly what happened, and get back to you immediately. If the container is randomly selected to be inspected at the port, there would be additional charges in that case. But it is not very common, and for this reason i would like to investigate. Please contact me.

• A

  Abdiel Sosa

  1.0

  This has been the worst company. They broke one of my TV's. i called submitted the information requested back in July, it is now November and all they say yeah will look into it and no response. Don't expect a call back even if they told you so. Now they don't even pick up the phone.

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  Response from the owner

  Hello Abdiel, can you please contact us at [email protected] with all of your contract information? I would like the opportunity to look into your specific case to understand exactly what happened, and get back to you immediately.

• J

  Jackie Quiles

  1.0

  This company’s response and customer service is by far the worst when it comes to moving companies. I’ve been trying to get a quote since I will be moving from NJ to Florida and every time I call some rude lady answers the phone and tells me that the person who gives the estimates is not available at the moment, she then in more then 4 occasions takes my number and says someone will call you back to schedule an appointment it is now 3 weeks later and I’m still waiting for the call. Can you imagine what it will be like if this company do your move? Look somewhere else because this company isn’t worth your time or your money!!!!!!!!

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  Response from the owner

  Hello Antonio, can you please contact us at [email protected] with all of your contract information? I would like the opportunity to look into your specific case to understand exactly what happened, and get back to you immediately. I would really like to speak to you if possible.

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