Life Storage - Saint Louis
Vandeventer, St Louis, MO

Life Storage - Saint Louis Reviews

4.9 stars based on 783 reviews

Featured Comments:

• R

  Rennie Whittington

  1.0

  I see the reviews you're receiving are five to six months ago when Wally was the manager there excellent staff very professional I mean the place was immaculate ever since the change over in January I rate the place a zero the garage doors constantly open the place is dirty the manager is never in the office never return your phone calls they increase my rent from $67 to $95 without notifying me did not sign a written contract when they change over I mean who doesThat!! I recommend extra Space Storage" not never" Life Storage !!!

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  Response from the owner

  Hi Rennie , thank you for sharing your experience with us. Life Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We're sorry to hear you did not receive a notice regarding this change. If you would like to discuss this with us in more detail, we're available anytime at [email protected] or by phone at 866-865-7695. All the best, The Life Storage Team

• M

  Misty Johnson

  5.0

  I totally recommend this place for everything storage! The building is nice, climate controlled and very clean. Not to mention secure! The staff was super friendly and helpful beyond anything I expected. I was in a bind and he was able to get me into a storage unit for an incredible deal! And it was 10 min til the office closed when I showed up, and he stayed late to make sure that I was able to get what I needed in the time I needed! Thanks for all your help! You saved the day for me today!!

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  Response from the owner

  Thank you so much for your kind words, Misty. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're always here to help at 888-storage if you have any questions or need assistance with your rental.

• a

  alex rivera

  5.0

  Excellent facility, secure, clean and great location. Outstanding costumer service thanks to Walled (Wally) he will explain everything you need to know, answer all your questions and go above and beyond to help you choose the right unit for your storage needs. I highly recommend it. Thanks for everything, Wally!

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  Response from the owner

  Hi Alex. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Wally! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

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