Louisiana Moving Company
Jefferson, New Iberia, LA

Louisiana Moving Company Reviews

4 stars based on 4 reviews

Featured Comments:

• M

  Margo Mikeska

  5.0

  Great company. Helped me move twice. Reasonably priced, came on time & even did some extra work since they ran out of things to do with the 2 hour minimum. If anyone needs help moving a hot tub this is the place. The other companies I called quoted $600 for just the hot tub. I was charged a bit over 30.0 for the hot tub and a bunch of other large items

• M

  Monica bacon

  1.0

  Poor service/communication. Items missing/stolen Local move scheduled on 9/11/20 to move my father’s personal belongings from his apartment to a local storage unit. Movers showed up almost an hour late. No one contacted the writer of the delay, I was informed of the late arrival once I contacted the owner of the company of the movers whereabouts. 3 movers were assigned for a move of a 1 bedroom apartment with only the basic furnishings. Multiple times movers were observed sitting or standing around. The actual move shouldn’t have taken 3 hours especially with 3 movers scheduled. I informed the owner of my concerns, but he showed a lack of regard. After the move was completed, I noticed my airpods with case were missing in which I remembered using them last in dad’s apartment/ them being on the dining table in the kitchen. My phone device locator also showed my airpods being last connected there. I initially informed the owner of the missing item, and he stated he would reach out to the movers. He also stated they may have been placed in a box or drawer in which I highly doubted. I returned to the storage unit to check multiple boxes and the drawers of the furniture. I was unable to locate my wireless airpods with red case. I attempted to contact the owner multiple times via phone/email/text in regards to the missing airpods, and a receipt for services rendered. I was being ignored. I eventually received a receipt via email. The owner totally disregarded my missing/stolen airpods. I wasn’t compensated for the stolen item nor was a claim initiated by the company. There is a protocol for situations like this, and it definitely wasn’t followed. I will never use this company again for any type of services, and would suggest someone paying the extra money for a more reputable company.

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  Response from the owner

  Monica, I'm sorry that you're not happy. Just to clarify, all of my movers are trusted and have been employed by Louisiana Moving Co for several years. Mrs. Monica drove in late the night before the move and had a lot of things to pack before we arrived. My best explanation is that amid all of the tasks that she had to complete she misplaced her earpods and now she is accusing my employees of stealing them. That's not fair. The 3 hours that this job took is standard and may even be considered fast considering that her storage unit was on a second floor and deep within the halls of the a sprawling building. Also as I tell most of my customers, loose unpacked items add extra time to any job and that's what we were dealing with here. I've been in business for 10 plus years with very few complaints. I'm sorry that this customer wasn't happy with our work but I feel that she is not giving an honest and fair review.

• M

  Matt Keller

  5.0

  Great service, they were able to get a large safe moved less than 24 hours after contacting them. Very personable and the rate was great as well, highly recommend.