Luxury Moving
Ranch, Austin, TX

Luxury Moving Reviews

4.4 stars based on 40 reviews

Featured Comments:

• l

  leigh anne beath

  5.0

  We had the best experience with Luxury Moving! We have made many moves and have had some nightmare experiences with movers. This was an amazing experience from start to finish which was a welcome change. We booked their loading/unloading service through our Uhaul reservation. The communication was quick and consistent throughout the entire move. The team was very quick, careful, polite, and receptive to our direction. We will definitely use their services again.

• J

  Joshua Hernandez

  1.0

  Terrible experience! Walked the job, explained every detail with the homeowner. Discussed tight schedule and the quality of care needed for my clients. Owner agreed and confirmed crew would be onsite Monday morning, literally my only day to make this move. Today is Monday and no one has arrived at our agreed time of 10am, I have tried calling owner and no answer, text is not working neither is email. Luckily I was able to get Black Tie moving company to save the day. I called explained my situation and they reacted! Do not use Luxury moving company from Austin

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  Response from the owner

  Hello! Thank you so much for your review. I'm sorry for your experience, however we did speak with you that morning and our lead mover spoke with you when they were on the way to the job. You informed us then that you wanted us to up our insurance for your job and we let you know that we would have to contact our insurance company to do that and that would take some time so we wouldn't be able to complete the job that morning. We are fully licensed and insured with all requirements through the State of Texas but you wanted additional insurance at the last minute. I am glad you were able to find someone that was able to accommodate your needs.

• S

  Sarah Rogers

  5.0

  Choosing Luxury Moving for my move was the best decision I could have made. From the minute I requested a quote all the way to the end of a complicated move, this company exuded customer service and truly puts the customer first. My movers, Josh and Ed, showed up right on time and moved everything quickly and efficiently. We had two drop off locations and they handled everything with care like it was their own stuff. Luxury Moving was the best quote I received from the many I requested. And Lori called me the minute I requested a quote online and walked me through the process as this was my first time hiring movers. I cannot recommend this company enough! 5 star service here!

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