Mcconnell Brothers Transfer & Storage
MS-69, Columbus, MS

Mcconnell Brothers Transfer & Storage Reviews

3.2 stars based on 30 reviews

Featured Comments:

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  Patricia Lemmermann

  2.0

  Where to start! First I will say the guys who actually did the work were great guys. First, even tho their representative had been out to our home to see our items to be moved, and saw that we live down a narrow gravel road, they sent the biggest tractor trailer to load our belongings. ( our things ended up filling about half or less of the truck ) They tore up our neighbor’s front yard trying to back in. Even got stuck in their yard, requiring a tow truck to come pull them out. ( never offered an apology or compensation) I had one item that was important to me. They had a special form for me to fill out describing the item. It is a 100 year old secretary/curio cabinet that belonged to my grandmother. ( they did offer additional insurance for another 450.00...my feeling was if I’m paying them 2,500.00 to move us 220 miles then I should get my things down there in one piece) They were scheduled to deliver our items on a Thursday. They called to tell us it would be Friday. Ok. They arrived and unloaded and all was well until one of the guys came in and handed me the entire front leg to the secretary. No, it shouldn’t come off. It was snapped off. They also crushed the top to our shredder but I wasn’t upset over that. I didn’t make a scene. Just filed a claim for the damage. Today I got my check. 27.00 for the antique secretary and 4.00 for my 60.00 shredder. I would avoid them if you can. And carry your precious things yourself!

• J

  Jennifer Brady

  5.0

  Scheduling our move and getting a quote went very well. The guys on our move, John and Chris, were AMAZING! Moving can be stressful and they were both so friendly and helpful and upbeat. They were very careful with our belongings both during the loading process and the unloading. They were so professional and so much fun to be around!

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  CASSY ROTT

  1.0

  I ordered a table back in May and this company never told Wayfair that the table had water damage. I called and spent in total 4 hours trying to figure out why my table was over a month late. Come to find out that it was not delivered due to water damage. My replacement table has been rescheduled for delivery twice and the replacement has also taken a month to be delivered. Unacceptable.

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  Response from the owner

  We apologize that you have not received your item. Please call our office at 662-328-2731 and please provide your CS Tracking number so that we may assist you. We do notify Wayfair when an item comes in damaged on the day it comes in because we have to check it off in the computer system to show we have it and it is not lost on transit. Please call us so that we may help you resolve this and hopefully you will be able to change your review of us. Thanks.

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