Morse Moving & Storage
School, Indianapolis, IN

Morse Moving & Storage Reviews

3.6 stars based on 85 reviews

Featured Comments:

• S

  Stephanie Logan

  5.0

  I would highly recommend Morse Moving & Storage. They were VERY professional, efficient & took great care of our items. The team of movers were all wonderful & worked hard. Jordan especially was extremely helpful, friendly & such a positive person & went above & beyond to make sure we were happy. Kim at the office was also very helpful & kind. We will definitely be using Morse again in the future. Huge thanks to you all!

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  Response from the owner

  Thank you so much for the positive feedback! We appreciate your business and if you should require additional services in the future, please feel free to reach out! Enjoy the rest of your day!

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  Mary Klee

  2.0

  Sure wish I had checked these reviews a few months ago . . .The evaluator for our move grossly under estimated the boxes we needed by about 30. So, we had an additional charge of nearly $1,000 after the move that we hadn't planned on. The packing and pick up were delayed a day due to the truck breaking down. After delivery, I thought our glass china cabinet shelves were lost and reported it. I ever heard back and finally found them in a box labeled "glass tops" rather than in a flat picture/glass box. Also, the glass of a large framed print was cracked from top to bottom. I contacted Faith with the last two issues, but never heard back. They claim to be understaffed, but that is no excuse. It's called customer service. I will replace the framed print glass myself and avoid the hassle of dealing with them anymore. Think twice, maybe three times, before hiring Morse and stay on top of EVERYthing if you do hire them.

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  Response from the owner

  I apologize that your move did not go as planned. We appreciate feedback from our customers so that we can work with our crews as your business is very important to us. I would like to take this off line as we are more than happy to discuss your concerns and hopefully bring some closure. Please call call our office and speak with our general manager at (734)573-2671. Thank and enjoy the rest of your day.

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  Anthony Travis

  1.0

  The move started off good, then I think these guys got tired, lazy, careless. They moved our dresser just fine from the old place with it covered being handled by both of the two guys. Once at the new place I only seen one of them handling the dresser on a dolly at a rapid pace without it being covered. BOOM! the dresser was damaged in several areas and damage to multiple drawers. The company only sent a measly $90 check to compensate us. This caused me to highly NOT recommend them to anyone for moving, pursue other avenues. The only reason they got 1-star is because it is the only way the review could be submitted. @RESPONSE The move was setup under Katrina's name but it should have been mine since I am the one who set it up and used my credit card.

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  Response from the owner

  I apologize for your experience but I do not see a record of your move on our end. If you get a moment, please contact our office at 317-856-1700 and we can discuss further. Thanks you.

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