Noah's Ark Moving
Main, Stamford, CT

Noah's Ark Moving Reviews

4.5 stars based on 50 reviews

Featured Comments:

• F

  Frances Ginsburg

  2.0

  Used them eight years ago for a local move and they were great. This time we had one box of fragile items which we as clearly dropped and almost all shattered. Manager implied the breakage was my fault because I had done the packing—the same stuff that I had packed successfully for the previous move. Also had a second box of fragile items go missing—presumably also dropped and then dumped in the 1.5 miles between apartments. Also, while movers were very nice, they were overwhelmed because they had been told they were dealing with 30 boxes, but we had 250, a fact we had clearly told the contact person.

• M

  Matt Curtis

  1.0

  Our move with Noah's Ark's moving "services" was beyond frustrating. -We regularly had to wait 5 days or more to hear back from our sales contact, whose default was to make excuses, tell me to do things that better client support would have been all over (e.g. “please call my dispatch at xxx-xxx-xxxx to learn more about shipping issues because that is what I would have to do anyways”…apparently the 20 K in moving charges did not include a point of contact that covered anything above and beyond anything you could do for yourself (for the cost I wish I would have done EVERYTHING myself and used Pods or some similar service as it would have gotten the project done much better for far less) - had to call multiple people numerous times to cobble together a flawed understanding of a simple action plan. -Move out went relatively smooth. A team of 7 or so workers loaded the truck(s) in relatively quick fashion and followed through on the plan that had been established. -Move in was a nightmare. After extended period of dysfunctional deficient communication we were notified of a move in date with little time to prepare. The move was scheduled to begin earlier than we would have liked. We rolled with it because we were eager to bring this unpleasant process to an end. I went to work that morning thinking that I would return 10 hours later to a furnished home. I soon learned that was wishful thinking. After returning home to find our driveway strewn with wet belongings, I discovered that the moving company had only assigned 2 workers to move into a 4500 sqf house. The movers unloaded the entire truck at once into the driveway completely oblivious to the fact that an afternoon shower is all but a certainty in the afternoon during this time of the year in the area we live. They did not have any tarps and they did not put down anything to cover the floors on the inside of our new home. After the downpour came, many of our possessions were soaked and the inside of our new home was soaked and soiled. -The movers worked very hard but they were not well managed. Two movers took far too long to unload the truck and they were unable to position many of the larger items where we wanted them. As a result, we were left with many items in our garage and many others disassembled and/or damaged. -When we called to communicate how poor the experience had been and express our disappointment, management was receptive. It landed on us, however, to file a claim and tend to everything that was done poorly. We paid nearly 20K for this move and do not have the time to manage a moving company’s lacks and mistakes. Had this been done the first time around as it should have been we could have avoided this correcting and project managing their mess. I will update this review once the claim process plays out, but as it currently stands I can say of the 5 long-distance moves my wife and I have paid for over the course of the past 15 years, this one with Noah’s Ark has been the absolute worst by far.

• K

  Kat Illustrato

  5.0

  The entire staff at Noah's Ark were really professional, honest and I would 100% recommend this company again. From my first contact with Lilli (an extremely pleasant admin over the phone) to Jude (one of the owners) is as honest as they come and the movers on moving day were on time, neat, fast and respectful of all my belongings. Thank you! Kat

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  Response from the owner

  Hi Kat Illustrato Thank you for taking time to do your feedback and so very grateful for your business!!! Enjoy your new place. The Team At Noah's Ark Moving & Storage

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