O'Brien's Moving & Storage
Redners, Leesport, PA

O'Brien's Moving & Storage Reviews

4.3 stars based on 67 reviews

Featured Comments:

• J

  Jamie & Andy

  5.0

  We are thrilled with the service we received from O’Brien’s Moving & Storage for a 55-mile move within PA. The process was simple from the first visit to estimate cost and weight, to the final delivery at our new address. Everyone we dealt with was kind, respectful and prompt. The movers were careful with our furniture and nothing was damaged, even after moving some heavy, large stuff up two narrow flights of stairs. We ended up being under the estimated weight and received a refund for the difference within a few days. They did a great job and we’ll keep them in mind for future moves!

• T

  Tim G

  3.0

  Working with Obrien's was a mixed bag. I moved from PA to WA and since my work was paying for the move, price wasn't an issue. I purchased every service they offered i.e. full packing, moving, best insurance offered, and vehicle shipping. The estimator was friendly and easy to work with. The price was considerably lower than competitors( I obtained 3 estimates).  The paperwork and instructions were clear and transparent. You feel like you're working with a respectable company. Unfortunately there were some issues. The packers were not particularly careful or organized. The boxes were pretty much all labelled the same, "nic nacs" which means you have no idea what's in the box. This was a real problem on the delivery end and when one of my boxes went missing, there was no way to identify it. I am not sure why they didn't use the descriptive check boxes on the side of the packing box. I had two items listed as "extraordinary value" but neither packers or movers seemed able to or interested in packing these carefully. One item was an oriental rug that I asked several times to be wrapped in paper and plastic to protect it. Packers and movers avoided this despite multiple requests. I checked the truck before it left and found that it was sitting on the floor of the truck not plastic wrapped so I ended up taking it out and doing it myself. My other item of "extraordinary value" was a piece of furniture that ultimately showed up broken. Interesting that neither of these items were marked in any way after packing to indicate they were valuable. In the end, I had two broken pieces of furniture and a missing box that had no description on the manifesto to indicate it's contents. The car shipping went pretty smoothly. They subcontracted through a place called Montway and care was transported on an open carrier. Pickup and drop off was seamless. Took about 3 weeks to arrive and was about 3 days past the delivery window. I think the saving grace in all this is Allied's customer service and claims department. They were easy to work with for my broken items and missing box(which never was located) and either fixed or reimbursed me fairly quickly. All in all it wasn't a terrible experience. But if I am sparing no expense with a move I hope it would go smoother than it did. I will likely try a different company for my next move.

• J

  Jeanine Hurley

  5.0

  Very Smooth Move - crew were efficient, fast and professional. Easy and concise on time arrival pack and unpack. Will definitely use again. Easy to get people on the phone and answer any questions. Thanks to Eddie and his crew

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