Penske Truck Rental
Lincoln, Grand Haven, MI
- Phone:
- +1 616-935-4361
- Website:
- https://hisworkmanshiplabor.com/cities/grand-rapids-michigan/?utm_source=Google%20My%20Business-%20Grand%20Rapids&utm_medium=Organic
- Address:
- 12837 Lincoln St, Grand Haven, MI 49417
- Hours:
- Thursday9AM–5PM
- CLOSED
- Reviews
- Map
Services
Penske Truck Rental Reviews
1 stars based on 1 reviews
Featured Comments:
L
Lisa Marckini-Polk
1.0
I rented a truck from this location for Sunday pickup. It was the only available Sunday pickup in the region. I reserved on the Penske official web site and received an email confirmation; my reservation was made at 12:30 Saturday for a 5 p.m. Sunday pickup and nothing in the confirmation, or in the reservation process, indicated I would need to re-confirm with the site. I drove 2.5 hours with a friend who was going to help lift heavy furniture, with a family member following after work. When we arrived at what ended up being a gas station to pick up the reserved truck, the clerk was shocked to hear we were there for a rental, and made some hurried phone calls, explaining that the only truck had been rented to someone else that very morning but would likely be back that evening. When he opened their information system my reservation was right there. Ten minutes later we learned the truck would not be returning that night, and no other trucks were available, because it was Sunday. The only thing right about the whole experience was the clerk himself, who was not at fault and was very embarrassed and apologetic. So.... not recommended.
Response from the owner
Hello Lisa thank you for taking the time out to review our location. We appreciate the feedback on how we may be able to better our services. If you would like to discuss this further, we can be reached at 1(800)467-3675.
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FAQs
1. How to Get in Touch With Penske Truck Rental?
You may reach them by dialing this phone number +1 616-935-4361. You can also go to their website to get email contact information.2. What Do People Think About Penske Truck Rental?
Check out one of the customer feedback on this moving firm below.
"I rented a truck from this location for Sunday pickup. It was the only available Sunday pickup in the region. I reserved on the Penske official web site and received an email confirmation; my reservation was made at 12:30 Saturday for a 5 p.m. Sunday pickup and nothing in the confirmation, or in the reservation process, indicated I would need to re-confirm with the site. I drove 2.5 hours with a friend who was going to help lift heavy furniture, with a family member following after work. When we arrived at what ended up being a gas station to pick up the reserved truck, the clerk was shocked to hear we were there for a rental, and made some hurried phone calls, explaining that the only truck had been rented to someone else that very morning but would likely be back that evening. When he opened their information system my reservation was right there. Ten minutes later we learned the truck would not be returning that night, and no other trucks were available, because it was Sunday. The only thing right about the whole experience was the clerk himself, who was not at fault and was very embarrassed and apologetic. So.... not recommended."3. How Can I Find the Location of Penske Truck Rental?
Penske Truck Rental is at 12837 Lincoln St, Grand Haven, MI 49417. Use the map above to discover the shortest path. If you are going to relocate to another city, you may find the finest long-distance moving company from NearbyMovers.4. What Is the Opening and Closing Time For Penske Truck Rental?
The business hours of Penske Truck Rental are shown below:
"- Thursday: 9AM–5PM
- Monday: 9AM–5PM
- Tuesday: 9AM–5PM
- Wednesday: 9AM–5PM
- Friday: 9AM–5PM
- Saturday: 9AM–5PM
- Sunday: 9AM–5PM
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