Penske Truck Rental
Highland, Pittsburgh, PA

Penske Truck Rental Reviews

1.8 stars based on 4 reviews

Featured Comments:

• J

  J. Kim

  4.0

  I had a couple of inquiry about my reservation. The representative professionally answered to all of my inquires and put a note on my reservation. It is located in tool rental at Home Depot. ** During my pickup —- It was very smooth. Took about 15mins to get a key. Mileage was about 94000. Little bad smell/odor inside but was okay.

  ---

  Response from the owner

  Hello J, thank you for taking the time to let us know how we performed. We value your business and appreciate the feedback.

• M

  Ms. Mommie

  1.0

  I am renting a storage unit from CubeSmart they are said to work with and give a 10% discount. Upon calling to get information, the person was unsure placed me on hold and then said they don't deal with CubeSmart because there aren't any in this area. 🙄 There is literally one within 2 miles of this store not to mention one in Monroeville. I ended the call because obviously they don't know what they're doing. I'll stick with U-HAUL. Update: DON'T use CubeSmart either. The manager is a disgusting, unprofessional, excuse of a human being.

  ---

  Response from the owner

  Hello, thank you for taking the time out to review our location. We appreciate the feedback on how we may be able to better our services. If you would like to discuss this further, we can be reached at 1(800)467-3675.

• J

  Jaquila D

  1.0

  My experience with this company as a whole was a horrific nightmare!! When I made the reservation, I specifically told the gentleman I needed unlimited mileage, in which he understood and agreed to. However, after I've returned the truck, I was billed almost $500 more than I was originally quoted because they DID charge per mile, causing a huge blowout between my husband and I as well as stress on myself being 9 months pregnant. I will never rent through Penske again!!

More reviews (1)