Penske Truck Rental
Hickory, Pewaukee, WI

Penske Truck Rental Reviews

4.4 stars based on 31 reviews

Featured Comments:

• H

  Holly Neubert

  5.0

  I had an awesome experience with Penske when I rented a truck to move! I cannot recommend them enough. Straightforward, fair, and upfront pricing, the only place that I found that gave a AAA discount, and professional service from start to finish.

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  Response from the owner

  Hello Holly, thank you for reviewing our location. We pride ourselves on providing an excellent experience to our customers, so I am happy to hear we delivered. We appreciate the feedback and value doing business with you. -Ryan

• A

  Andrea Kane

  5.0

  This place was FANTASTIC. I had planned to use Uhaul and started looking at locations and prices. Uhaul had inconvenient locations for where we needed plus the price and only being able to have it for a designated amount of time. I remembered a friend used Penske so I thought I'd just give it a quick internet search. I am SO glad I did! I found that there was a buy 1 day, get a second for free deal but couldn't get the coupon to work quite right online. Then I called this location directly and they were so helpful and friendly! They were able to get the coupon to work and gave an estimated total price after we provided a rough guess of mileage. Also...since we rented this on a Friday plus the get one day free...plus they are closed on Sundays....we had this truck from Friday through Sunday for the price of 1 day which was only a $90 fee. They were even so friendly to say that we could even keep it until Monday morning as long as we returned it by 8am. We ended up returning it on Sunday because we didn't need it any longer but it was a really kind gesture. I know we picked up the truck with John helping and I think I spoke with a Paul on the phone when making the first reservation. Honestly, this was the best experience! Don't go anywhere else!

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  Response from the owner

  Andrea. Thank you for such an outstanding review. We will forward this to that location to let them know what a fantastic job they did

• D

  Dominick Carbonara

  5.0

  So I can’t speak highly enough about this Penske location. The gentleman I dealt with was named John, and from the get was helpful, polite and down to earth. So then I ran into a snag with tolls due to Illinois making it extremely difficult to pay them during a COVID pandemic and John helped me every step of the way. I’m not gonna get into a ton of details but when I offered him money for his time and help (he was way above and beyond) he said I’m doing this out of the kindness of my heart, I won’t take your money and donate or pay it forward. I’m floored I will pay it forward majorly and I will tell them to do the same. 10 stars Simply amazing.

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  Response from the owner

  Hello Dominick, thank you for reviewing our location. We pride ourselves on providing an excellent experience to our customers, so I am happy to hear we delivered. We appreciate the feedback and value doing business with you.

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