Penske Truck Rental
Mall, Eau Claire, WI
- Phone:
- +1 715-832-3838
- Website:
- https://www.pensketruckrental.com/locations/wisconsin/eau_claire/775521/?utm_source=google&utm_medium=organic&utm_campaign=google-my-business-HPTL-7755-21
- Address:
- 2515 Mall Dr, Eau Claire, WI 54701
- Hours:
- Saturday9AM–12PM
- CLOSED
- Reviews
- Map
Services
Penske Truck Rental Reviews
4 stars based on 5 reviews
Featured Comments:
Z
Z McD
1.0
Terrible experience, the truck was not clean. It may have never been vacuumed or wiped down. The windshield wipers were falling apart and some gross old shoe liners were under the driver seat. The front driver wheel made a high pitch squel every time you turned left. I doubt they ever do test runs or safety checks between rentals. Worse part was dropping it back off immediately after filling it at the holiday less than a mile away. Truck was parked on a steep incline and the heavy weighing clerk argued that the tank was just below full. He even told me "No, you did not just fill it up" accusing me of lying. I asked him to turn the truck around on the hill cause i know it was full. He wouldn't turn the truck around but then didn't charge me to fill it up!? Why would he argue with me about this just to end up not charging me for the extra gas? I rented and returned the truck from the same location. I reserved a mini van just to be told they don't have one when i showed up and got a big box truck instead. Over all it was very difficult an unpleasant rental experience. I do not recommend this location.
Response from the owner
Hello Z McD, thank you for taking the time to leave us feedback about our location. We value your business, and apologize that your experience was so negative. If you would like to speak to someone about your rental, please reach out to our customer service department at 1-800-467-3675. Have a good day.
A
Anomous
5.0
I have rented twice in the last 4 months from Penske and have had positive experiences both times. Will definitely rent from them again!
Response from the owner
Thank You for choosing Penske and then taking your time to let us know how we performed with such an awesome review. We appreciate it. Thank You Joe
S
Scott Henslee
5.0
Friendly staff excellent service very helpful
Response from the owner
Scott. Thank you for letting us know how we performed. We appreciate it and appreciate your business
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FAQs
1. How to Get in Touch With Penske Truck Rental?
You may reach them at this phone number +1 715-832-3838. Or you can go to their website to find email contact info.2. What Do People Think About Penske Truck Rental?
You can check out one of the customer feedback on this moving firm below.
"Terrible experience, the truck was not clean. It may have never been vacuumed or wiped down. The windshield wipers were falling apart and some gross old shoe liners were under the driver seat. The front driver wheel made a high pitch squel every time you turned left. I doubt they ever do test runs or safety checks between rentals. Worse part was dropping it back off immediately after filling it at the holiday less than a mile away. Truck was parked on a steep incline and the heavy weighing clerk argued that the tank was just below full. He even told me "No, you did not just fill it up" accusing me of lying. I asked him to turn the truck around on the hill cause i know it was full. He wouldn't turn the truck around but then didn't charge me to fill it up!? Why would he argue with me about this just to end up not charging me for the extra gas? I rented and returned the truck from the same location. I reserved a mini van just to be told they don't have one when i showed up and got a big box truck instead. Over all it was very difficult an unpleasant rental experience. I do not recommend this location."3. Where Is Penske Truck Rental?
Penske Truck Rental is at 2515 Mall Dr, Eau Claire, WI 54701. You may use the map above to discover the fastest way to get there. If you are planning to move far away, you may find the best long-distance moving company from NearbyMovers.4. What Are the Opening Hours of Penske Truck Rental?
The open hours of Penske Truck Rental are shown below:
"- Saturday: 9AM–12PM
- Monday: 8:30AM–4:30PM
- Tuesday: 8:30AM–4:30PM
- Wednesday: 8:30AM–4:30PM
- Thursday: 8:30AM–4:30PM
- Friday: 8:30AM–4:30PM
- Sunday: Closed
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