Penske Truck Rental
Holland, Westover, WV
- Phone:
- +1 304-296-3225
- Website:
- https://www.pensketruckrental.com/locations/us/west_virginia/westover/025441?utm_source=google&utm_medium=organic&utm_campaign=google-my-business-HPTL-0254-41
- Address:
- 419 Holland Ave, Westover, WV 26501
- Hours:
- Thursday10AM–2PM
- CLOSED
- Reviews
- Map
Services
Penske Truck Rental Reviews
3.8 stars based on 20 reviews
Featured Comments:
T
Tom Burchill
1.0
I never do a review but the lady at this location has 0 customer service skills at all.. Have rented many times for north to south or east to west 4 to 6 day drives. Picked up truck in Maine. They gave me no paperwork at all never asked for DL or insurance. Got to WV unloaded and cleaned and they I was told that when I got it it was full but it was not. (Probably why no paperwork). Had to call corporate as both front tires where worn out to nothing as we could not go over 45 50 mph for the last 6 hours of the trip. So 1 day delay waiting for a service man show up to replace both front tires with the front end still messed up.. I would have never guessed I or anyone would be treated this way from a location..
Response from the owner
Hello Tom, I am sorry you had this experience with your rental. I forwarded this over to the local district managers. Please call us at (800)467-3675 so that we can make this right. **Faith
L
Linda Volkel
5.0
The people were extremely nice. The truck was clean & ran like a champ. I drove from Florida to West Virginia. Never had a bit of trouble. Gas mileage was great. No hidden fees. It was an over all great experience! I would recommend Penske to anyone!
Response from the owner
Hey Linda, I am so glad you had such a great experience with both our rental counter associates and our truck! Thank you so much for taking the time to provide us with this feedback. We value your business and hope to see you again! -SC
S
Sharifah Ferdinand-Daniel
1.0
It was a good price and mileage. But the truck itself sucked it would only get 20 to 25 miles an hour with an emnpty cab and towing a car. So I understand (my son a cdl driver) frustration with this truck I drove it for almost 3 hours (just to get the truck taken back) that you can in a regular car in an hour or less. Moving we left almost 10 hours after my son and we reached our destination at the same time. Shame! Please upgrade your trucks!
Response from the owner
Sharifah. We apologize for the performance issue with the rental. If you would like to discuss this with someone you can reach out to a member of management at our corporate office. They can be reached at 1-800-467-3675
More reviews (2)
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FAQs
1. How Can I Get in Touch With Penske Truck Rental?
You may get in touch with them by phoning this phone number +1 304-296-3225. In addition, you can go to their website to find email contact info.2. What Do Others Have to Say About Penske Truck Rental?
You can see one of the featured comments on this mover below.
"I never do a review but the lady at this location has 0 customer service skills at all.. Have rented many times for north to south or east to west 4 to 6 day drives. Picked up truck in Maine. They gave me no paperwork at all never asked for DL or insurance. Got to WV unloaded and cleaned and they I was told that when I got it it was full but it was not. (Probably why no paperwork). Had to call corporate as both front tires where worn out to nothing as we could not go over 45 50 mph for the last 6 hours of the trip. So 1 day delay waiting for a service man show up to replace both front tires with the front end still messed up.. I would have never guessed I or anyone would be treated this way from a location.."3. What Is the Location Information of Penske Truck Rental?
Penske Truck Rental is at 419 Holland Ave, Westover, WV 26501. Just use the map above to locate the quickest route. If you are considering to move to another city, you may find the best long-distance moving company from NearbyMovers.4. What Is the Opening and Closing Time For Penske Truck Rental?
The open hours of Penske Truck Rental are shown below:
"- Thursday: 10AM–2PM
- Monday: 10AM–2PM
- Tuesday: 10AM–2PM
- Wednesday: 10AM–2PM
- Friday: 10AM–2PM
- Saturday: Closed
- Sunday: Closed
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