Penske Truck Rental
Bridge, Athens, GA
- Phone:
- +1 706-425-9202
- Website:
- https://www.pensketruckrental.com/locations/us/georgia/athens/014848?utm_source=google&utm_medium=organic&utm_campaign=google-my-business-HPTL-0148-48
- Address:
- 1740 Epps Bridge Pkwy, Athens, GA 30606
- Hours:
- Saturday6AM–7:30PM
- CLOSED
- Reviews
- Map
Services
Penske Truck Rental Reviews
2.3 stars based on 3 reviews
Featured Comments:
L
Lou Randolph
1.0
Booked a 16 ft a week in advance to move our UGA graduate on the only day he didn't have to work, this was our perfect day to move. One way from Athens to Atlanta. Called the day before to update the time to 10:00am, no problem. Drove from Atlanta up I-85 to 316 thru Lawrenceville to Athens, made to Home Depot at 9:56am. Response at the counter? "We don't have a truck, they were supposed to call you". No call. Missed a call at 10:14am, as I was dealing with the counter, from Penske that there wasn't a truck in Athens. Thanks for the heads up. Called them back, ended having to drive all the way back to Lawrenceville, where I had already passed thru to get the truck I had RESERVED in Athens. Wasted 3 hours plus gas in a 12,500 lb truck and a SUV. On our perfect day to move. Had movers waiting on us in Athens to load and in Atlanta to unload. Could have easily been solved by a phone call to pick up in Lawrenceville before my pickup time, not after. OR, crazy thought here, had my truck in Athens where I reserved it. Would not recommend. A reservation means nothing.
Response from the owner
Lou, thank you for your review. We apologize for your recent experience and would like to try to make things right. Please give us a call at 1-800-467-3675 for further assistance. Joe
K
Katie Hogan
1.0
Ordered a truck rental a week in advance and was asked to confirm twice via email and once over the phone. The truck was not here this morning when we drove in from Atlanta, and no one could tell us why. After talking with their office, the best they could do is a truck we’d have to pick up in Gainesville an hour away for the size we’d booked, or the wrong size truck (Too big to fit in apartment complex) later today. Unreliable service, will not use again.
Response from the owner
thank you for taking the time out to review our location. We appreciate the feedback on how we may be able to better our services. If you would like to discuss this further, we can be reached at 1(800)467-3675.
K
Kari Russell
5.0
Picked up a truck here.nice lady helped out.good staff.and right at hardware store.it was perfect.
Response from the owner
"Hello Kari, We appreciate your feedback, and taking the time to review our location.We value your business, and thank you for renting with us."
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FAQs
1. What Is the Contact Information of Penske Truck Rental?
You can call them at this phone number +1 706-425-9202. In addition, you can search for their website to get email contact information.2. What Are People Saying About Penske Truck Rental?
See one of the customer comments on this moving company below.
"Booked a 16 ft a week in advance to move our UGA graduate on the only day he didn't have to work, this was our perfect day to move. One way from Athens to Atlanta. Called the day before to update the time to 10:00am, no problem. Drove from Atlanta up I-85 to 316 thru Lawrenceville to Athens, made to Home Depot at 9:56am. Response at the counter? "We don't have a truck, they were supposed to call you". No call. Missed a call at 10:14am, as I was dealing with the counter, from Penske that there wasn't a truck in Athens. Thanks for the heads up. Called them back, ended having to drive all the way back to Lawrenceville, where I had already passed thru to get the truck I had RESERVED in Athens. Wasted 3 hours plus gas in a 12,500 lb truck and a SUV. On our perfect day to move. Had movers waiting on us in Athens to load and in Atlanta to unload. Could have easily been solved by a phone call to pick up in Lawrenceville before my pickup time, not after. OR, crazy thought here, had my truck in Athens where I reserved it. Would not recommend. A reservation means nothing."3. Where Is Penske Truck Rental?
Penske Truck Rental is at 1740 Epps Bridge Pkwy, Athens, GA 30606. Use the map above to discover the quickest route. If you are planning to relocate locally, you may find the finest local moving company here.4. What Are the Hours of Operation For Penske Truck Rental?
The business hours of Penske Truck Rental are as follows:
"- Saturday: 6AM–7:30PM
- Monday: 6AM–7:30PM
- Tuesday: 6AM–7:30PM
- Wednesday: 6AM–7:30PM
- Thursday: 6AM–7:30PM
- Friday: 6AM–7:30PM
- Sunday: 8AM–7:30PM
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