Penske Truck Rental
Ripon, Lewiston, ID

Penske Truck Rental Reviews

4 stars based on 7 reviews

Featured Comments:

• S

  Steve McClaine

  5.0

  I rent Penske trucks from their Lewiston, Idaho outlet on a frequent basis. The secretary there is very knowledgeable and easy to work with. I have always received a reliable truck from them.

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  Response from the owner

  Hello Steve, Thank you you for the kind words! We appreciate your feedback and thank you for your business!

• J

  Jackie Welsh

  1.0

  I have used Penske on all my moves the last two times were horrible. This last time was the worst yet. The truck was dirty the size was incorrect the check engine light was on and was told not to worry. It had a smell of burnt fuel and I think the tank had a leak, we only received less than 5 miles per gallon. The radio didn't work the driver's door had a severe leak wind blew in constanly. I tried to contact Penske 3 times regarding my problems and never received a response. The quality and customer service has gone way down. I have one move left and it won't be using Penske. If I oould give less than one star that is what I would have given.

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  Response from the owner

  Jackie, I do apologize for the issues you encountered during your recent truck rental. I was unable to look up your recent truck rental, however if you have time to call us at the National Call Center we are here from 7 AM until Midnight EST everyday except Thanksgiving and Christmas. Our Number is 1-800-467-3675. Thank You Joe

• J

  Joe Senior

  4.0

  Best trucks for long distance moves

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  Response from the owner

  Hello Joe, thank you for taking the time to let us know how we performed. We value your business and appreciate the feedback.