Penske Truck Rental
Byrd, Loveland, CO

Penske Truck Rental Reviews

4.3 stars based on 38 reviews

Featured Comments:

• M

  Mike Mic

  5.0

  This review is for tori at the Loveland Colorado location at 6310 Byrd dr for her professional, and customer service while making a booking tori was very happy to answer all of our questions help us with selecting the correct truck for our needs, my wife and I are veterans and are moving a good distance out of state and truly appreciate the promos and discounts Penske is able to provide along with a nice veteran discount I’m not one to leave 5* reviews for cooperations, this is truly the exception because of Tori’s help. We look forward to our reservation and picking up this monster of a truck!!! Again Tori’s professionalism and customer service was truly the best I’ve received from Penske and made this reservation completely worth it. Thank you again tori best wishes and health for 2022!!

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  Response from the owner

  Mike, thank you so much for your feedback. Wow! It sounds like Tori went above and beyond to make sure you had an excellent booking experience. We here at Penske are dedicated to outstanding customer service, and it sounds like Tori was a great example of it! We greatly appreciate you taking the time to leave this review, and value your business. Thank you for choosing Penske!

• G

  Grant G

  1.0

  Once again Penske fails - Reserve a truck at the time it allowed me to, and show up 15 minutes early (4:45pm) only for the doors to be locked and the facility closed. Looks like they may have recently updated the hours but it’s not like this is a gas station pickup, it’s an actual Penske facility - could have called or emailed to say to come earlier as well but nothing. Call Penske, they say yeah your trucks there, sorry you can come tomorrow.

• K

  Kyra Harmston

  5.0

  This Penske was awesome! Uhal cancelled my truck 10 hours before my move and Matt at this location was extremely helpful and efficient. I will always use Penske for my future moves! The truck was easy to pick up and drop-off was also super easy. It made for a stress free move.

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  Response from the owner

  Hello Kyra, thank you for taking the time to let us know how we performed. We value your business and appreciate the feedback.

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