PODS Moving & Storage
Country, Calverton, NY

PODS Moving & Storage Reviews

4.1 stars based on 44 reviews

Featured Comments:

• R

  Rebecca Hopwood

  5.0

  I was quite impressed with the PODS website. The information and layout was easy to follow. If I didn't understand something the 'Chat with agent' helped and a couple of times I called, with very good results. Agents were very helpful, nice, and professional. The telephone system was the best I have encountered. especially the choice to be called back! The POD container was very clean. All deliveries and redeliveries were on time and the drivers I met were very nice. The option to not be present was also great. And the many tips on the website regarding how to pack were quite helpful to me as a person who has not moved across so many states!

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  Response from the owner

  Kudos to our stellar team! And thank you, Rebecca, for acknowledging their commitment to delivering exceptional customer care! We're looking forward to working with you again soon!

• L

  Linda Besemer

  5.0

  We have no basement and had a pipe break in our home recently. We rented Pods to store our furniture and other items to keep them safe and free up space in our home. We were very pleased with the service. They arrived and picked up the Pod at the time they said they would.

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  Response from the owner

  Thanks for putting a smile on our face, Linda! Glad we could help!

• j

  johnkloepfer

  5.0

  I only rented a PODS container for one month, in order to temporarily store items from our. house and packed boxes that needed to be out of the house in order for the real estate representative to "show" our house for selling purposes. So I personally put items into the container and the moving company who moved us took took them out and put them into the moving van the day they took our furniture. Everything went smoothly, except that the delivery of the PODS container was delayed four days. I was told this was because a PODS driver didn't show up for work that day. Fortunately, this did not end up being a major problem. I appreciated the candor and honesty of the company in apologizing for the delay and explaining why.

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  Response from the owner

  Thank you for providing us with your feedback, John. It's always good to hear what's important to our customers so we can adjust our services accordingly. We'll be sure to share your thoughts with our team.

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