PODS Moving & Storage
33rd, Indianapolis, IN

PODS Moving & Storage Reviews

3.9 stars based on 118 reviews

Featured Comments:

• J

  Jacque Bell

  1.0

  NEVER use PODS!!! We rented a pod for 6months while we built our house. Our son has a mold allergy so I asked lots of questions. I was assured it would be fine and they never have problems with mold. Opened the POD January 31st and it was FULL of mold. I called immediately and was told that they would have someone reach out to me in 2 days to file a claim. I called twice a week every week for 2 months and I am told the same thing. The operators have been nice and expedited the case multiple times but unfortunately they can only email the "2nd tier". The reviews were good until i looked a little deeper there are tons of issues exactly like mine! They were told the exact thing WORD FOR WORD! Here are a few pics!

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  Response from the owner

  We can understand how you're feeling and would like to research this further, Jacque. Can you please email [email protected] with your customer ID?

• D

  Dennis Anderson

  5.0

  We stored our household for 18 months after retirement. The professional customer service is second to none. Our POD was delivered 3 days before Christmas and picked up the day after. Everything made the 1500 mile trip and months of storage with zero issues. We highly recommend PODS for your moving and storage services.

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  Response from the owner

  We're ecstatic hearing we hit it out of the park for you, Dennis! Thank you for your fantastic review! We can’t wait to share it with the rest of our team!

• C

  Christian Ketner

  5.0

  We moved cross country from Indianapolis, IN to Phoenix, AZ. Everything was very easy to schedule. The communication from PODS was excellent and all the charges were laid out to me clearly upfront. Upon moving everything arrived in a timely manner. It is very important to schedule any moving/redelivery of PODS as they are very busy and you may not have an opportunity to schedule something within a week or too so please schedule things in ADVANCE. That is hardly the part of PODS though, they did great for our move!

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  Response from the owner

  We recognize you have many choices when it comes to moving and storing your belongings, Christian, and we're incredibly grateful you chose PODS! It was a pleasure working together with you! Let's do it again soon!

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