Power Moving
Woodward, Bloomfield Hills, MI

Power Moving Reviews

4.2 stars based on 63 reviews

Featured Comments:

• M

  Marla Must

  5.0

  I have to admit I was a bit nervous after reading other reviews of this business but they over exceeded my expectations. Cornelius was very responsive and able to fit me in for same day service to move my treadmill from the basement up three flights of stairs. The guys he sent over - Herman and Maurice - were polite, professional, and experienced. They did a GREAT job navigating an extremely heavy treadmill up three very narrow flights of stairs. Not one scratch on any of my walls. Very pleased with the experience.

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  Response from the owner

  Thank you for trusting us with your business we are happy to have had the opportunity to over exceed your expectations we appreciate you.

• D

  Deepak D

  3.0

  Overall I had a bad experience. The reason I am giving a 3 star rather than a 2 or 1 is because they tried to work with me to fix it. I will list down the pros and cons: Pros: 1.) The moving crew were friendly and helpful 2.) They worked with me to accommodate late start at 1:30 pm. Cons: 1.) Communication between their marketing team and moving team is very disconnected. They ended up charging me a lot more than what was quoted and was not communicated to me ahead of time. 2.) The wrapping blankets they bought were very old and dirty. I was not at all comfortable with them wrapping that around my beds and sofas. 3.) There weren’t major damages but couple incidences to the dry wall. One of them was moderately bad.

• S

  SPICE BOUTIQUE

  1.0

  My second time using this company and the experience was horrible. The company used a 3rd party company (Smart Movers), I originally asked for only 2 men to move. The 3rd party showed up late with 4 men to move without my knowledge. One of the movers needed a ride to my new location as well. Then when it comes to billing they actually charged me for 4 men VS what I asked for. The owner Cornelius told me “yeah they shouldn’t have did that…” Then proceeds to make up a price by saying well if you would’ve had 2 men it would’ve been 2 more hours. This place is very unprofessional!! I tried to support this company and recommended them to others. They don’t believe in taking fault for their mistakes. As a business owner you have to take a lose on horrible situations you created to save a customer. Power Moving did no such thing and I will definitely spread the word.

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  Response from the owner

  We apologize for any misunderstanding or communication on our end we have addressed all concerns with our team, as lack of communication is unacceptable which we also noted with the customer and we are making changes so that this does not happen again. Thank you for the feed back we will use this to become better movers

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