QDOBA Mexican Eats
State, Athens, OH

QDOBA Mexican Eats Reviews

4.2 stars based on 307 reviews

Featured Comments:

• L

  Lora Hall

  5.0

  My impossible rice bowl was so good. Everything was clean and rest rooms were really clean. But what stood out to me the most was there was an elderly couple where the older gentleman could not hear at all and it was the first time they had ever been to the restaurant. Your staff kept trying with patience to help him figure out what he would want and explain how to order. There might have been a few people behind me but I so appreciated them just trying to explain and help him. I work in restaurant as a manager and love when I see a restaurant take their time and help the guests. Loved the food but now like this place even more. Thank you for your kindness. Sorry I didn't get your employee name it was a man around 1:15 today.

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  Response from the owner

  Thanks for taking the time to leave us a great review, Lora! We're glad to hear you enjoyed our Impossible bowl! You can always count on us to make the most delicious foods and provide fantastic service. We look forward to seeing you again soon at our spotless Athens store!

• S

  Sophie Tate

  1.0

  Usually this location is fine. I hadn’t had any issues in the past. Today though my online order was very messed up and when I went in to reorder one of the items that was messed up the bowl was made very poorly. I was given hardly anything in my bowl and my side of chips was less than a hand full. It was definitely not worth the $8 I was charged. I don’t know what has happened to this location but I will not be going back.

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  Response from the owner

  Thank you for your feedback, Sophie. We know you chose to order online for convenience and you should expect nothing less than the perfect, deliciously-filling meal you wanted. We'll circle back to the local manager so we can address this in the future. In the meantime, we'd like to make it up to you. Please contact us at [email protected], mentioning Google Case #1194035842. We hope you give us another chance to provide you with a 5-star experience.

• C

  Cindy Riggs

  2.0

  I do in person take out at least once a week here. I spend $20 each time, since I get a burrito as well as a bowl for the next day I have been sympathetic with supply and employment issues. Everyone is having them. Today (at 5:30ish), (and my last 2 visits), were just a big waste of money, and super disappointing . Today, there was no white rice ready. Ok...usually that is a fast fix. I was told 15 or 20 minutes. I said I would wait,(the LAST time I was there it was 2 hours before closing, and they were too slammed to make any white, they only had the brown rice ready, (not a fan)).so today I sat and waited, which was ok. I wanted to wait on fajita vegetables also. They said "ok" white rice was ready. Made my burrito and bowl. I took it home. The rice was more ovcooked than any rice I have had in my life! It was literally mush. Couldn't tell it was even rice in your mouth. why did I have to wait for overcooked rice??! It was gross. I have been patient with the many many missing items...but this was horribl It WAS my favorite place to go, until today. I am a little heartbroken . I am handicapped, and it is a place that is easy for me to get in and out of with a short walk.

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  Response from the owner

  We hate to disappoint fans like you, Cindy. You should always expect a great selection of ingredients, amazing meals, and excellent service from us, and it sounds like we fell short. We will follow up with the manager to make sure we live up to this. In the meantime, we'd love to make this right. Please reach out to us at [email protected], mentioning Google Case #1206084680. Thanks, we hope to see you again soon.

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