R+L Carriers
Remington, Springfield, IL
- Phone:
- +1 217-789-7788
- Address:
- 3401 Remington St, Springfield, IL 62707
- Hours:
- Thursday7AM–6PM
- CLOSED
- Reviews
- Map
R+L Carriers Reviews
3.9 stars based on 20 reviews
Featured Comments:
i
idiobrett
1.0
AVOID AT ALL COSTS... If I could give them 0 stars I would. They damaged my product in shipping and refused to pay damages. As a small business owner, I have worked with a number of freight companies and this one is by far the worst. They were anxious to get my business but when the damage was caused they were distant and cold. A horrible experience. I strongly recommend finding another freightliner to help with your shipping needs. There are a number of other companies out there with competitive rates, far better customer service, and lower risk. Avoid at all costs. After I posted this review, they responded to it. They are not "sorry." Again, offering me to spend more time and money on something that they should have taken care of when I first filed the claim. They cost me money and charged me to ship another package to the customer who received the damaged package. Not only did I eat the cost of providing a new product, I also ate the cost of shipping 2 packages to the same address. R+L Carriers are not customer friendly and do not be deceived by them. Go elsewhere, TForce, FedEx, Freight Quote (among others) are all better than this company.
Response from the owner
We are sorry to hear you are frustrated with us. We would like to follow up with you; however, we will need a few more details in order to investigate your concerns. We invite you to provide more information on our R+L Cares forum, specifically designed to bring issues to our leadership teams for immediate review. Visit us at https://rlc.com/contact/rl-cares with your PRO (tracking) or claims number for assistance.
H
Holly B
5.0
Great service! Very nice driver! Will definitely use them again!
E
Eric Morr
5.0
Terrific customer service. Friendly dock workers. They deserve your business.
Map & DirectionsDirections
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FAQs
1. How to Contact R+L Carriers?
You can call them at this phone number +1 217-789-7788. Alternatively, you can browse their official website to find email contact info.2. How Do Others Think About R+L Carriers?
Check out one of the customer reviews on this mover below.
"AVOID AT ALL COSTS... If I could give them 0 stars I would. They damaged my product in shipping and refused to pay damages. As a small business owner, I have worked with a number of freight companies and this one is by far the worst. They were anxious to get my business but when the damage was caused they were distant and cold. A horrible experience. I strongly recommend finding another freightliner to help with your shipping needs. There are a number of other companies out there with competitive rates, far better customer service, and lower risk. Avoid at all costs. After I posted this review, they responded to it. They are not "sorry." Again, offering me to spend more time and money on something that they should have taken care of when I first filed the claim. They cost me money and charged me to ship another package to the customer who received the damaged package. Not only did I eat the cost of providing a new product, I also ate the cost of shipping 2 packages to the same address. R+L Carriers are not customer friendly and do not be deceived by them. Go elsewhere, TForce, FedEx, Freight Quote (among others) are all better than this company."3. How Can I Find the Location of R+L Carriers?
R+L Carriers is at 3401 Remington St, Springfield, IL 62707. Just use the map above to locate the best way to get there. If you want to relocate locally, you may find the best local moving company on this page.4. What Are the Hours of Operation For R+L Carriers?
The business hours of R+L Carriers are mentioned below:
"- Thursday: 7AM–6PM
- Monday: 7AM–6PM
- Tuesday: 7AM–6PM
- Wednesday: 7AM–6PM
- Friday: 7AM–6PM
- Saturday: Closed
- Sunday: Closed
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