RAC Transport Co Inc
Ellison, Albuquerque, NM

RAC Transport Co Inc Reviews

2.9 stars based on 83 reviews

Featured Comments:

• C

  Charles Gibson

  1.0

  The worst freight company I’ve ever dealt with. Unfortunately, they have several regional markets saturated with their poor service and so they have become the only game in town for LTL service in many areas. Probably undercutting other’s prices in the area with their low prices and bad service so others can’t be competitive. Have had 3 shipments with them in the span of 9 months and they have never called me to arrange for scheduling. They just show up whenever and on the first 2 deliveries, the product is beat up. That’s their reputation. Known as “rush and crush” (rac).

• A

  Amy DeLong (Ames)

  1.0

  After calling Tuesday saying it would be here Wednesday. We call and confirm Wednesday and they say the truck is full and that they’ll deliver Thursday. We call Thursday to confirm and they say the truck is full and will deliver Friday. We call today and they say they don’t deliver to our area on Friday’s. We go down there to get it ourselves and they damaged it. It was not strapped down or protected in any way. We ended up having to taking it back to where we bought it. Returned it. Got our money back and re-ordered it to be delivered direct to the store by the stores freight company instead of THIS ONE.

• N

  Naomi Stoller

  1.0

  RAC -The company that insists the customer should do the job for them. This Albuquerque branch of the company has quite the extortion racket going on. They take money as well as your possessions from other carriers while they pose as a delivery service and refuse to deliver, forcing you to come up with a plan to make your own delivery. I've lived in the same house for over twenty years, and I've purchased many large items from furniture to appliances and beyond and RAC in Albuquerque is the only company that has ever failed to deliver a large item to my home, in fact they are the only company that has ever whined, complained or even suggested that a delivery can't be done. My advice if you are thinking of using them is to find a way around them, even if you need spend more upfront, believe me when I tell you, it will cost you far less in both time and money at the end of the day. I would go so far as to urge any company you purchase a large item from to make sure RAC in Albuquerque never touches your items at any point in the delivery process. I would strongly recommend anyone needing delivery service to seek out professionals who know how to get the job done. RAC in Albuquerque is little more than a glorified storage unit where you can pick up your own deliveries.

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