Razorback Moving And Storage
Grand, Hot Springs, AR

Razorback Moving And Storage Reviews

3.8 stars based on 15 reviews

Featured Comments:

• M

  Michael Brooks

  5.0

  Moving is always hard, however, Razorback Movers make it as easy as it can be. I have used them twice and if I move again, I will call on them to make the move. Excellent communication in preparation, great care with our furniture and possessions. Movers were timely and responsible.

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  Response from the owner

  Michael, we're glad to hear everything went well and you were pleased with your move. We know that moving can be stressful and we’re glad our team could put you at ease. Thanks for the great review.

• M

  Michael Brooks

  5.0

  Moving is always hard and challenging, however, with Mayflower and Razorback Moving and Storage the move was as good as it gets. From start to finish everyone at every level was courteous and timely in their individual responsibilities. It was the second time I used them to move and if there was a third time, I would use them. My sincere thanks to everyone involved in the move. Michael and Betty Brooksville

• C

  C J

  1.0

  This was a horrible and unprofessional experience! Razorback Moving quoted me a moving services price of $125 per hour for three movers. The movers were supposed to pack and move items in a specified timeframe from a house to a storage in the same city. When they arrived on Saturday, there were only two men. One of the men was wearing a Razorback Moving company T-shirt. When I asked about the third person, one of the men told me he would come later but the third person never showed. Once at my home, one of the men looked at the work and began quoting a different price stating that it was more work than he could do in one day, mind you the third person still had not showed. We finally agreed upon $1,000 for all the packing and moving to be completed in a professional manner over a two-day period. At the end of day one, one of the men asked to be paid $500 in cash, but was unable to produce an invoice from Razorback Moving when requested even though we told him when he negotiated a new price that we would need an invoice and he agreed to produce the invoice. The mover sent by Razorback Moving also was unable to produce any kind of invoice or other documentation for proof of services from himself either. I finally had to create an invoice for the mover on my laptop after purchasing a money order to pay him the $500 because I was uncomfortable with paying cash and I needed a receipt for reimbursement. (By the way, the man who asked for cash also stated he didn't have a bank account so he couldn'ttake PayPal or Cash App either). The following morning I discovered that various items had just been thrown into boxes in no particular order or arrangement. I also discovered after visiting the storage that the furniture had not been wrapped (as agreed) and had just been thrown in the storage unit in a disorganized manner. I contacted the mover and told him we no longer wanted his services and I also contacted Razorback Moving. I am extremely disappointed and dissatisfied with the level of unprofessionalism I experienced with Razorback Moving who failed to take responsibility for the workers they dispatched to my home. I will now have to hire other movers to complete this work. I certainly would not recommend this company.

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  Response from the owner

  CJ, your input is of great value to us and if you are willing, we'd like to talk to you more about your experience. Please call Mayflower's Customer Care dept and ask for Shelley at 1-800-241-1321. Thank you for your time.

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