River City Moving Company
Union, Chattanooga, TN

River City Moving Company Reviews

4 stars based on 4 reviews

Featured Comments:

• K

  Kristina Brooks

  1.0

  They agreed to move my mother and was supposed to be there between 10-11am on Saturday. They called her at 2:30pm that day and said it would be Sunday. Sunday comes and they didn’t show due to inclement weather, which is understandable and said they would be there Monday by 3:30. No one ever showed or called on Monday. We attempted to call them multiple times and no answer. I am not sure if River City contracts out their movers or what, but there’s not a guarantee they will show up to do the job.

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  Response from the owner

  Hi Kristina, we're sorry for the bad experience. We spoke with your mother multiple times on various days to try and make her move work. She asked us to reschedule from Saturday to Sunday and then asked to reschedule again to Monday afternoon. We did call her on Monday and spoke with her to let her know that one of the two workers scheduled to help was unable to make it. Again, we apologize for any confusion or stress this caused. You'll see from past reviews that we are very reliable and take pride in our work. Unfortunately, things like this happen in the moving world and are out of our control. We hope your mother was able to get moved into her new place.

• R

  Reid Heffner

  5.0

  Really happy with my experience here. 2 guys for 2 hours was plenty to get me into my new apartment in Chattanooga. They were extremely nice and helpful. Couldn't have asked anymore of them. Thank you!

• M

  Mitzi Johnston

  5.0

  Great company!!! Excellent customer service. Professional from start to finish and very reasonable! Would highly recommend!