Saia LTL Freight
2nd, Wilkes Barre, PA

Saia LTL Freight Reviews

3.1 stars based on 20 reviews

Featured Comments:

• M

  Michael Cardell

  1.0

  Received a call on Tuesday to confirm delivery next day, Wednesday, waited all day. Called said it was not put on truck. Was promised it would be delivered Thursday. No delivery, called again said it was scheduled, not delivered, called again now it was not put on the truck again. Called now to be delivered Monday not very professional. Beware product was a desk from Office Max. Beware., update, monday 27th. No delivery agoin, called said it was on the truck, what away to run a company', seems like the owner likes to respond to only the five star reviews, what a shame. Will contact office max again for refund. They need to find a new carrier. Wow!!!!

  ---

  Response from the owner

  We are so sorry to hear about your frustrating experience, Michael, and we would like to sincerely apologize that your package was not delivered when we said it would be. We understand your disappointment and are very sorry that we let you down. We will share your feedback with our team so that they know what happened, how it affected you, and what can be done to make sure this doesn’t happen again. Thank you.

• D

  DJ SATRICO

  1.0

  Not a good company, they have favoritism

• J

  Jonathan Pompella

  1.0

  Disorganized. Unkept. Non paved lot and bad drivers

  ---

  Response from the owner

  We're bummed you had a bad experience, Jonathan, but we appreciate you bringing your concerns to our attention. We'll definitely use your feedback to help us improve. Thank you!

More reviews (1)