Saia LTL Freight
Woodduck, Wausau, WI

Saia LTL Freight Reviews

2.8 stars based on 6 reviews

Featured Comments:

• S

  Sheldon Phillips

  5.0

  The driver Daryl was very pleasant and personal, worked with me to pick a delivery time that fit both our schedules. I was very impressed and would recommend him and Saia.

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  Response from the owner

  Sheldon, it's wonderful to hear that Daryl worked with you to find a delivery time that fit your schedule and that he was so pleasant and personal. That's definitely what we want our customers to experience when using our services! It was very kind of you to take the time to share your experience. Thank you for your kind words and recommendation! We hope to see you again!

• F

  Francoi Vaj

  1.0

  One of the worst company to work with and receive from. They never deliver on time or have their driver call you when they show up, even when you have called their terminal to have the driver to call before arrival. This waste a lot my time waiting, very unprofessional, no customer service. I do not understand why you guys can't make a phone call.

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  Response from the owner

  Francoi, we are so very sorry that you have not been pleased with our services. We would like to sincerely apologize for the lack of communication and regret any inconvenience you have experienced. We pride ourselves on delivering outstanding customer service and letting our customers down is the last thing we want to do. Your business means a lot to us and your feedback helps us to know how we can improve. Thank you!

• K

  K M

  5.0

  Employees were quick to put aside what they were doing to help me load my shipment, which arrived in excellent shape.

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  Response from the owner

  We can't thank you enough for this awesome feedback, K! We absolutely love hearing that our team was quick to help and that your shipment arrived in excellent shape because that's definitely our goal! We’re very grateful for customers like you and hope to see you again!

More reviews (3)