Santa Rosa Music Center piano & guitar sales and piano movers service
Piner, Santa Rosa, CA

Santa Rosa Music Center piano & guitar sales and piano movers service Reviews

4.2 stars based on 53 reviews

Featured Comments:

• T

  Toni Thompson

  5.0

  This is a wonderful music store! They sell new and used instruments and they’re all in beautiful shape. It’s a densely packed, fun place to explore and get yourself a great piano, guitar, even a wind instrument. Kurt, the owner, is a delightful man who made our purchase of a small piano super easy and fun.

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  Response from the owner

  Thank You! It was a pleasure meeting and doing business with you. Kurt

• M

  Mike F

  1.0

  I rented a piano from this company. The person running the store was at first the most un enthusiastic person I have ever seen. His answers were short, rude and without any customer service. He promised me the piano on a Friday between 3-4. I called early in the morning to confirm and was told "If i said between 3 and 4 then it will be between 3 and 4. When I called at 4;45 he told me he didn't know where they were and hung up on me. When I called back, he yelled that I don't need to call him again. Great inventory but really nasty attitude. Needless to say I cancelled my order. One can only imagine how problems down the road may have been handled by this rude, nasty and angry man. I then received a call from Wayne to apologize for the actions of the other employee. But as I tried to speak, I was always interrupted and was not allowed to speak my part. They offered free months as an apology but kept cutting me off as I tried to comment about my treatment. Hard to do business with someone who keeps interrupting you and refusing to hear you.

• r

  robin macquarrie

  5.0

  After purchasing a ukulele from the store at least three years ago, they were kind enough and generous with their expertise to repair a broken pickup without charge. It was much appreciated, much more than expected.

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