SecurCare Self Storage
Greenhorn, Pueblo, CO

SecurCare Self Storage Reviews

4.2 stars based on 79 reviews

Featured Comments:

• j

  john doe

  1.0

  This place is a rip-off !! They charge TWICE what other storage places in Pueblo charge for one. Two.. They false advertise that youll have access 7 days a week. You have access when THEY feel like unlocking the buildings that your storage us in.

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  Response from the owner

  Hello John, we are sorry to hear that you are struggling to access your unit. We strive to provide extended office hours 7 days a week, but we do secure our facility outside our normal hours. If you are continuing to have difficulties, please reach out to your local property manager. Sincerely, The SecurCare Team

• p

  patrick tosh

  1.0

  Stay away. Unsecure. This place is broken into every month. I have been there 1 yr and have seen the police there several times. This place used to be well kept but the new management has let it go to the pigs. They broke into mine a few weeks ago but I got lucky and only lost a few items. The management has done nothing with improving the security. No new cameras , no motion sensors nothing. They only limit the access time to their patrons to fit a very limited inconvenient schedule. New schedule proves the incompetence of the new owners. They are lying to you and their paying customers. They have restricted access to our personal belongings to the hottest time of day. We cannot access our belongings except for the convenience of a part time employee. They don't adhere to the contracts of our lease agreements anymore. 10-5 and no Sundays. Breach of contract!

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  Response from the owner

  Hello Patrick, we are sorry to hear that you suffered a break-in while renting with us and that this appears to be a consistent issue. We take all of our feedback very seriously and greatly appreciate the account that you have shared with us. We are passing your feedback along to our senior management team to find the most appropriate solution for our customers and this location. Please feel free to reach out to our local property manager if there is anything further you'd like to let us know. Sincerely, The SecurCare Team

• J

  Juan Hernandez

  5.0

  Clean, secure,and professional. Best storage experience ever! I made my storage reservation late at night, I got a call at 8am the next day by a reservation agent. Professional and friendly service! After 5 min I had all the info I needed, unit number and access code to the facility. Upon arrival Lorena knew who I was and was expecting me, paperwork was quick and easy. She gave me more information about the site, provided convenient moving materials and made check in a breeze. The property looks great and my unit was just perfect. Not to mention first month free! This is my go to place from now on. Highly recommend.

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  Response from the owner

  Thank you Juan for your kind words, they go a long way to shaping what we do at SecurCare Self Storage . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The SecurCare Self Storage Team

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