Seven Seas Worldwide
Market, Plainfield, NJ

Seven Seas Worldwide Reviews

1 stars based on 3 reviews

Featured Comments:

• J

  Julie Gautreaux

  1.0

  This is my second time using them thought to give a second chance First time moving to france, has some unpleasant surprises but everything arrived. Now moving back to the USA, I sent in 12 boxes. First thing one box is missing, I called multiple times seven seas worldwide and spoke to UPS. UPS claims this box has never been scanned which is odd since all the others have been scanned. Seven Seas claims they gave all 12 boxes together to UPS. It has been a week and a half and no updates, no one knows where my box is. It is getting really frustrating. Also I noticed that many of my boxes had been opened, it had one piece of transparent tape to be closed, when I had carefully taped multiple times with brown tape. Not sure who opened my boxes if Customs or seven seas or ups, but they came in a very poor state. I have pictures of all my boxes to show the condition they arrived in. One of my ceramic plates was also damaged upon arrival. I am very very disappointed with this company it is the second time I use them and this experience was worse than the previous. Every time I call the customer service line, they clearly do not care about my missing box neither do they seem to be in a hurry to find it. Avoid at all cost. I have enough experience with them to say this company can not be trusted.

• T

  Tracey Robinson

  1.0

  ******WARNING******* Be careful when choosing this company. They provide you with quotes and then send you an invoice with a 50% increased amount. My partner and i chose Seven Seas Worldwide after reading a recommendation on Australians in New York Facebook page. We are now regretting our decision. The customer service department is abysmal. We have called them, emailed them asking for an explanation as to why the quote is different to the final invoice. The response we get is 'It just is.' To add to it, Seven Seas Worldwide keep sending us late payment notices while we have our enquiry on the price discrepancy escalated. On the 5th attempt to speak to someone from customer service at Seven Seas Worldwide , the customer service operator re-ran our quote to the exact sizing of the boxes and bags we intended to ship. She also found a discrepancy between the quote price and final invoice price. The price generated from the quote system and account teams is worlds apart. So be persistent and question everything. Our matter is still not resolved, despite recent finding but we are hoping Seven Seas Worldwide do the right thing here - time will tell. Regardless, If you want to avoid being jacked around and experiencing the world-wides worst customer experience, the steer clear.