Small Time Movers
Springs, Harrison, TN

Small Time Movers Reviews

3.5 stars based on 13 reviews

Featured Comments:

• K

  Kathleen Lowe

  5.0

  I'm a bit young, so I had this was my first move hiring other people. Debbie was extremely kind and helpful in setting up my move, and I really feel like they had a genuine interest in making sure I was taken care of. They even called me afterward to follow up and check on me! They also helped me with some things I hadn't finished packing (life!) without complaint. Everything was packed and padded well. Gave them each a tip. Charles was extremely professional and respectful with everything. They were a little late because of an accident, but that's totally out of their control. They are great around children too! 10/10 would recommend.

• M

  Michael Davis

  1.0

  My sister had used Small Time a few times and recommended them. I was moving back to Chattanooga from Alabama. When they were unloading my furniture , the last to come off truck was my new $1700 kingsize mattress and boxsprings. Water was actually pouring out of them. It rained on the trip and their truck had a major leak. Called and Debbie assured me they would take care of it. She didn't want to claim it on insurance, so we agreed on $1000 to be made in two payments. Weeks later I received the 1st check for $500.Took it to the bank and the funds weren't available. So the next morning I took check back to bank and the funds were there...but they had a stop payment on the check ! Would not recommend this company !!!!

• C

  Cosette Newberry

  2.0

  The gentlemen who moved us were polite and courteous. That’s the good news. When I booked this move I was told three movers would have the whole move done in 3-4 hours. The person who took my information transcribed my phone number wrong resulting in a missed appointment to actual view my house. The owner, Bill, insisted he didn’t need to see inside. Two movers showed up Twenty minutes late at 8:20am in a uhaul truck instead of the three movers I was promised in the expected professional truck. They finished out move at 4:45 taking almost 5 hours longer than promised. I had to loan them moving blankets. They two movers only had one hand truck between them. We drove one of them to their personal vehicle to pick up a dolly so they could move the heavier pieces. The movers didn’t have the address (despite my having given it over the phone). They had no sort of GPS system to get themselves there. Obviously no one had bothered to look at the new house; google street view would have shown them there was no way to get the uhaul up the driveway. Then the owner says they are going to charge me for a full 8.45 hour move plus $40 fuel charge. Why did I have to ask them not to charge me for the half hour lost driving their people around for equipment, the time missed for the late arrival, the short lunch break, and a fuel charge no one had previously mentioned? The houses were a whole three miles apart. They didn’t pay for the fuel we spent. Not the worst move I’ve ever had, but definitely don’t recommend this company to anyone.

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