Smartbox Moving and Storage
Whitepine, North Chesterfield, VA

Smartbox Moving and Storage Reviews

4.6 stars based on 68 reviews

Featured Comments:

• J

  Jean Morehead

  1.0

  I wish I would have spent the $1,000.00 price difference between them and most other companies.. They made my move to Florida a nightmare. One of the drivers dropped my pod and broke just about everything in it, I am still waiting for a call from anyone at this point, delivered 7/28/2021, to apologize on their companies behalf , ask if we needed anything or if we needed to know to start a claim, etc. Watch out for fake reviews from this company because I haven't found anyone that is happy with their service!

  ---

  Response from the owner

  Hi, thank you for taking the time to write us this review J M. We do our best to ensure we're providing our customers with the best service possible, and these reviews help us ensure we're fulfilling this goal. We are disappointed to learn of your recent experience with us, however, and would like to help make things right. Please reach out to us at (804) 480-4303 at your earliest convenience. Take care!

• A

  Andrew Foster

  4.0

  Service provided is great, and at a competitive price. Their storage pod kept my stuff dry and protected. Delivery staff is thoughtful and professional. The negative: their website is terrible and nearly impossible to navigate if you want to make payments & check order status or request updates to orders. You’re better off calling them until they fix their website.

  ---

  Response from the owner

  Hi Andrew, thank you for taking the time to write us this review. We do our best to ensure we're providing our customers with the best service possible, and these reviews help us ensure we're fulfilling this goal. We are disappointed to learn of your recent experience with us, however, and would like to help make things right. Please reach out to us at (804) 480-4303 at your earliest convenience.

• J

  Jessica Knight

  5.0

  Very simple to schedule. Communication was great and delivery was perfect. I compared pricing to other pod suppliers and theirs was the best too.

  ---

  Response from the owner

  Hi Jessica, thank you so much for this glowing review. We're thrilled you had such a good experience with us, and we hope you'll consider us again in the future.

More reviews (2)