Storage King USA
Main, Passaic, NJ

Storage King USA Reviews

4.2 stars based on 115 reviews

Featured Comments:

• M

  Mena Fode

  1.0

  im having a very bad experience with this business this morning i recived a called from a guy name alvin saying that every time i go in the building he always finds garbage in the building i respond to him why are you accusing me do you know how many people go in and out in there i also ask him have you seen me do you have evidence of this? cameras ?he also been stalking me.i always pick up my garbage before leaving i do not know why is he accusing me i been there for a while and now he finding garbage and want to accuse me grow up

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  Response from the owner

  Hi Mena, We are very sorry to hear that your storage experience didn't meet your expectations. We would like to work with you toward an equitable resolution of any issues. Please reach out to us at [email protected] and we'll work with you toward that goal. Thank you for your business.

• A

  Angela Johnson

  5.0

  Alvin is one of the most responsible and respectful office manager without his help my storage unit would have been sold so I’m proud to be associated with this storage unit

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  Response from the owner

  Hi Angela - We can't thank you enough for your kind review. We work really hard to offer the best customer service possible and we are happy to see that reflected on your experience with our facility. Next time you are at our facility, stop in and ask about how our referral program will benefit you. Thanks again!

• S

  Shadiya Spearman

  1.0

  The worst experience I’ve had in my life! Dirty and disgusting... The fees are always going up in a management does not communicate well!! More than half of my belongings were damage from water and rodents. The insurance you pay does not cover anything!!!!! Save yourself... sell your thing or just give them away.. THIS PLACE ISN'T WORTH THE TROUBLE!!!! "The insurance company do not insure: Agains loss or damage caused by or resulting from wear and tear, gradual deterioration, maintenance, inherent vice, latent defect, moths, insects, rodents, vermin, mold, mildew, wet or dry rot, atmospheric condition and/or changes in temperature, delay, loss of use or loss of market" A TOTAL SCAMMMM!!!

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  Response from the owner

  First and foremost we would like to apologize for your recent experience at our facility. We pride ourselves in our customer service and in being one of the cleanest facilities in the area. If you would please provide us your email address at [email protected] we would like to have our District Manager reach out to you to see how we can better assist. Thank you.

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