Storage Zone Self Storage and Business Centers
Century, Lakeland, FL

Storage Zone Self Storage and Business Centers Reviews

3.3 stars based on 16 reviews

Featured Comments:

• A

  Alex Mcmanus

  5.0

  This is where my hoss has few units that we use for our auction and if u need to get houae cleaned up I know ppl.

• s

  shay bae

  1.0

  My unit was broken into and after a year of being there I had to find out the hard way that their security is not what they claimed it to be and the people who robbed me got away with it. When calling the manager to report the robbery and get camera footage and find out about the insurance I was under the impression I was paying into the whole time and that is also stated on the Website included in the monthly payment but was told by manager I suddenly didn't have and all this was told to me after being the 3 person robbed there in less then 2 week period by the manager Greg with nothing but straight attitude and extremely rude like it was my fault and how dare I ask about the cameras or question about the lack of security and the insurance I've been paying for more then a year. Most places would have offered a few months rent free for misleading and false advertising and misrepresentation after being robbed but no I was pressured and still am being pressured to make sure I pay my bill and pay it on time even tho you just had $700 cash most of which was my rent money, plus more them $1000 in tools and over 7,000 pieces of jewelry taken because their gate hadn't been closed every night for the past 1 1/2 months. I have also put in to have my bulbs changed for about 4 months now and still has not been dealt with. And I have asked more them 3 dozen times for the number to the owner or to have the owner call me and still nothing. Actually I was threaten to take my last post about storage zone down and if I didn't then I would be kicked out. We'll something needs to be said and done about this and since I'm not able to speak to the owner cause I can't believe that the owner could no about everything that has been going on at least all that I have been going thru every since Mr Greg has started working there and all the problems I've had and just allowing this to go on at his facility. I just can't imagine he would allow it to go on. So hopefully this will reach the owner and he may get a hold of me please. I would like to try to resolve what has been going on cause I'm trying not to have to take any other route. I like my unit I like this place but I don't like how I have been treated and how things have been handled. And I'm hoping to be able to change this review into something postive...

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  Response from the owner

  We have a corporate website available to leave an email that is clearly posted and available. Please feel free to write to contact us at anytime at [email protected]. We strongly suggest reading your lease and terms of your contract. The contract you signed, clearly covers all the issues you have mentioned. We do not insure commercial storage units and never have. It is strongly worded and encouraged to obtain private insurance for your unit. You clearly declined this and your signature/initial is on the contract stating you understood this and are advised to obtain coverage. Again please feel to contact us at the email address provided.

• R

  Robert Delgado

  1.0

  Took out monthly payment even though none was due. Patrick is a total idiot as he told me one thing in person and another on phone when I called about the charges. Had to call him back a few hours later and it will take 10 days to get money back. Don't use them

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