Store Space Self Storage
23rd, St Louis, MO

Store Space Self Storage Reviews

4.6 stars based on 211 reviews

Featured Comments:

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  Hemanth Krishnappa

  5.0

  Good place for Storage at a reasonable price. Danielle was very kind enough to show around the different storage units & guide me to choose a right one for my requirements. I definitely suggest this one if you’re looking for a climate controlled storage place!!

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  Response from the owner

  Hi Hemanth Krishnappa, we're happy you found our staff to be so supportive during your experience here at Store Space Self Storage. We are always more than happy to assist you if anything else comes up. Take care!

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  Harold Grant

  1.0

  This company is a rip off. I lost about $3500 in shoes and caps in a flood here. Their insurance company said my things were worth $600. I couldn't believe this. My insurance coverage was $2500 and they had the nerve to low ball me. There's no phone number to actually talk to anyone it's all done by email. All the insurance companies I know have a toll free number. I would never recommend this storage facility to anyone. They only care about collecting money on the first day of the month which if it's not paid they spend your code. Most storage facilities gives you a five day grace period before they suspend your code. I was supposed to hear from someone which I never did. I would not recommend this company to anyone. All they care about is themselves. I also had a sleep and fall here last year because they refused to clean the snow in front of the building which they had a pregnant employee shovel the snow. What type of company sends a pregnant woman out to remove the snow. They don't even care about their own employees.

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  Response from the owner

  Hello Harold, help us turn this around! We strive for excellence at all our locations and are disappointed to hear about your negative experience. We’ve elevated your issue to our management team and they will contact you within two business days. For a faster resolution, please call us at 833-786-7366. Thank you for your patience!

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  Nate Cole

  5.0

  Store Space really got me out of a bind during my recent move by providing a safe, secure and DRY space for my furniture. The ladies provided great customer service and a price that is extremely reasonable for the unit I purchased. Definitely will recommend!!!

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  Response from the owner

  Hi Nate Cole, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Store Space Self Storage. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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