Two Brothers Moving, Inc.
Downs, West Chicago, IL

Two Brothers Moving, Inc. Reviews

4.4 stars based on 7 reviews

Featured Comments:

• C

  Claire Anderson

  5.0

  We had the BEST experience with Bryce and Two Brothers Relocation. They were hospitable, professional, and efficient. They arrived right on time and got straight to work. We moved from Chicago to GR and were exhausted, but felt at ease with Bryce and his teammate moving our stuff. Hardworking and thoughtful! Can't recommend enough!!

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  Response from the owner

  Thank you Claire! We appreciate you and your kind words.

• J

  Jan Czochara

  5.0

  Great customer service and experience with Two Brothers. Helped us with a move from Romeoville to Naperville. Nate, Kyle, Daniel and Niko were a top notch crew - professional, helpful, flexible. We had to move out one day and move in the next so they kept it on the the truck for us overnight. Honestly, I’ve hired many moving crews over the years and they were the best from start to finish. 5 stars.

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  Response from the owner

  Thank you Jan! Best of luck to you. Thank you for allowing Two Brothers to be of service.

• D

  Dezyré Diers

  1.0

  I normally wouldn't do this, but being that the company didn't return any of my calls I guess I'm going to be honest and say I'm extremely disappointed. I don't necessarily blame the workers; 3 people for a third floor apartment (no elevator) is a lot to ask. I personally, however, wrapped my mattress so that it would survive my move. The workers unwrapped it to get it up the stairs and they tore it in several locations. I was going to let the company know that in the future, if their workers can't accomplish a job without ruining a $3500 mattress, they should not attempt something if it's too heavy. I'd just accept an apology (nothing I can do about the damage). I guess a bad review will have to happen. Hopefully this doesn't happen to anyone else. As uncomfortable as this is for me, $3500 is a lot of money and I can't just go and buy a new one. Hopefully the tears don't get worse.

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  Response from the owner

  Hi Dezyr'e, Thank you for your honesty. We appreciate your business, and the feedback that you have provided. This is truly a first for us. We apologize for the trouble that this has caused. I'm assuming that with the logistics involved and the wrapping falling off while handling, that the movers removed it in order to be able to grab the mattress, thus causing the damage. Obviously we aren't perfect, but we strive to be. Please accept our sincerest apology.

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